Administrative Assistant, Clinic Clerk

Responsibilities

The Clinic Clerk performs a variety of clerical and receptionist duties to support the overall administrative functions of the clinic. In addition, the Clinic Clerk assists in participant care responsibilities, scheduling specialist appointments and performing other clerical duties as needed by either the clinical staff or other departments.

• Answers incoming phone line and routes calls to appropriate parties or voice mail as requested. Receives and forwards messages when asked.

• Greets and directs incoming foot traffic to the center, answers questions about general services offered and finds appropriate information using available references.

• Performs data entry of participant information, diagnostic orders, test results and Data PACE information per established procedures.

• Coordinates with the transportation department to schedule outside and special in-house appointments for participants. Ensures that appointment information is relayed to the appropriate departments and caregivers as necessary in addition to notifying participants and their families of appointments and transportation arrangements.

• Receives diagnostic tests by fax or e-mail and routes to the Primary Care Physician to be processed and performs follow-up by obtaining procedure results in a timely manner.

• Files, scans and indexes clinic medical information in appropriate records from clinical services and other departments as needed.

• Assists in the dispensing of medications, inhalers, eye drops, and other aids to participants depending on qualifications and site requirements.

• Completes service utilization as assigned.

• Ensures that the immunization tracker is up-to-date and that new information is entered in a timely manner.

REQUIRED

• Strong clerical skills that include filing, record keeping, data entry and providing customer service

• Proficiency in medical terminology

• Current CPR certification or the ability to obtain CPR certification

• High School diploma or GED

PREFERRED

• Certified Nursing Assistant (CNA) or Medical Assistant (MA) with clinical health care experience

• Bi-lingual

Benefits

The mission of InnovAge is to allow seniors to live life on their terms - by aging in place, in their own homes and communities, for as long as safely possible. InnovAge's Program of All-inclusive Care for the Elderly (PACE) is an alternative to nursing facilities. Our enrolled participants receive customized healthcare and social support at a nearby PACE center supported by a team of medical experts dedicated to providing personalized healthcare and support to help them age at home. Our greatest assets are our team members who make a difference in the lives of those we serve every day. Elevate your future with co-workers passionate about a patient-centered care model supported by comprehensive services to improve the quality of care while reducing over-utilization of high-cost care settings.

As an equal opportunity/affirmative action employer InnovAge is committed to and values an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender, gender identity/expression, national origin, disability or protected veteran status, pregnancy or any other status prohibited by applicable law.

Salary ranges are dependent on a variety of factors, including qualifications, experience, and geographic location and does not include potential bonus or benefits. Comprehensive benefits include m/d/v, short and long-term disability, life insurance and AD&D, supplemental life insurance, flexible spending accounts, 401(k) savings, paid time off, and company paid holidays.

Posted Salary Range

USD $18.30 - USD $19.50 /Hr.