GENERAL PURPOSE OF THE JOB
This position provides administrative support to designated members of the team. The position supports the Company's global multi-line claims and insurance program. The individual acts as a direct liaison between Company staff, insurance brokers, claim vendors, and attorneys.
SUPERVISORY RESPONSIBILITIES: No
ESSENTIAL DUTIES AND RESPONSIBILITIES:
The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive.
Provide administrative support to designated department personnel to include managing multiple busy Outlook calendars, processing invoices, handling telephone calls, scheduling conference calls, setting up meetings, creating presentations, general typing, scanning, photocopying, handling incoming/outgoing mail, etc.
Excellent communication skills, sound judgment, and ability to handle highly confidential information.
Assist with Workers' Compensation policy generation, maintenance, renewal, placement and/or cancellation for all Monopolistic States.
Responsible for maintaining a digital insurance library, policy registers, processing insurance applications, policy endorsements, and gathering insurance underwriting data.
Process and track department invoices, payment approvals, check issuance, allocations, and recoveries
Generate Excel reports using various sources, ensure data integrity, and manipulate data for reporting purposes using basic charts and pivot tables.
Assist with the handling of Workers' Compensation subpoenas and distribution of medical provider panels for new/existing facilities.
Ability to recognize exceptions as they occur, and seek help or resolve problems of varying scope and complexity on own initiative.
Participate in meetings, presentations, and special projects, as needed.
Travel required: up to 5% annually