Administrative Assistant (Outreach)

APPLICATIONS ACCEPTED FROM: All Persons Interested

SECTION: Business Support

• Communications

REPORTING LOCATION: 1002 Washington Avenue

WORKDAYS & HOURS: Mon.

• Fri., 8 a.m.

• 5 p.m.* 

• Subject to change

DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONS

Performs professional administrative functions related to the development and implementation of policies and procedures in the assigned department. Works with a service orientation and a commitment to the goals of Houston Public Works and Houston Permitting Center.

• Provides guidance to staff in activities necessary to attain operational goals.

• Responds to written and telephone inquiries, requests and complaints from internal and external customers.

• Drafts correspondence, reports and other documents; proofs/edits documents and online information for accuracy, content and format.

• Prepares presentations, website content, agendas, meeting notes, and special project materials. Assists with communication through social media action, digital signage, newsletters, e-blasts, and other online resources.

• Prepares periodic and special reports; compiles and maintains a list of stakeholders

• Organizes promotional inventorying, cataloging, retention and retrieval of physical documents and online documents.

• Assists in the coordination of staff services, such as personnel, purchasing, public relations, and office management.

• Represents the department head at community meetings, special events and on special projects as needed.

• Assists in the scheduling, planning and execution of service line events and community engagement activities. (Including building tours, customer and team training classes, onboarding activities, and team building events.)

• Provides varied administrative support to the Manager and staff. Performs other duties as requested.

WORKING CONDITIONS

There are no major sources of discomfort, i.e., essentially normal office environment with acceptable lighting, temperature and air conditions. There are occasional periods of stooping, bending, and lifting 40 pounds.

This is a Houston Public Works Emergency Management position at the Tier III Level.   EDUCATIONAL REQUIREMENTS

Requires a Bachelor's degree in Business or Public Administration, Liberal Arts, or a related field.

EXPERIENCE REQUIREMENTS

One (1) year of administrative experience is required.

Professional administrative experience may be substituted for the above education requirement on a year-for-year basis.

LICENSE REQUIREMENTS

NonePreference will be given to candidates with excellent communication skills and superior customer service attributes. Preference will be given to applicants with strong computer skills including Word processing, spreadsheets, database and presentations using PowerPoint, Excel, and Word.  Preference will be given to applicants with experience using social media, Drupal, online chat software, and digital communication tools.

Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.   SELECTION/SKILLS TESTS REQUIRED None

However, the department may administer a skill assessment evaluation.

SAFETY IMPACT POSITION  No                

If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.

SALARY INFORMATION

Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification.

Pay Grade 17

APPLICATION PROCEDURES

Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov.

To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call (832-393-0203).

If you need special services or accommodations, call (832.393-0203). (TTY 7-1-1)

If you need login assistance or technical support call 855-524-5627.

Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.

All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.

EOE Equal Opportunity Employer

The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.