Administrative Assistant - Senior, Human Resources

Join the City of Hampton team! As a proud V3 (Virginia Values Veterans) employer and a designated Military Spouse-Friendly Employer, we are committed to supporting veterans and military spouses. We offer a welcoming and inclusive workplace, recognizing the unique skills and experiences that military families bring.

Are you a forward thinker looking for a way to combine your people skills and be the "face" of a dynamic team as well as an industry leading organization? The City of Hampton's Human Resources Team has the perfect opportunity for you!

This position performs a broad spectrum of senior level clerical, technical and administrative duties in support of senior management and appointed officials for the City of Hampton. May support a variety of special projects as required.

Career and professional development, and tuition reimbursement are just a few perks available for this position.

• THE SCHEDULE FOR THIS POSITION IS CURRENTLY MONDAY - FRIDAY, 8:00AM-2:30PM. FLEXIBILITY MAY BE REQUIRED.

• Performs a variety of specialized administrative duties, including but not limited to data entry, creating/maintaining/purging files, answering incoming calls, checking voice mail, monitoring and ordering office supplies, and receiving and disseminating the daily mail.

Receives and screens visitors and callers from the public, city departments and offices, and representatives of agencies outside of the city government. Responds appropriately and assists as needed to questions, comments, requests and citizen complaints. Assesses and resolves problems as necessary.

Maintains inventory and equipment to ensure smooth office operation. May process invoices and verify payment.

Produces a wide variety of correspondence, documents and reports, in accordance with supervisor's professional style and preferences. Makes effective use of word-processing, presentation and spreadsheet software to prepare material for managers. May be required to analyze and prioritize information to make appropriate recommendations.

Manages assigned department systems and processes.

May coordinate group meetings, conference calls, and other departmental activities. Assists as needed in maintaining personnel records. Assists as needed in maintaining the departmental budget.

Serves as a lead worker; may train other clerical and technical staff.

Demonstrates regular and punctual attendance.

Performs other duties as assigned.Completion of a standard high school course of study or GED; an Associate's degree or some college level coursework in Office Administration, Legal Secretarial Science, Business Law, Business or Public Administration or a closely related field of study is preferred.

Minimum of five (5) years of direct work experience in providing support and scheduling at a senior level, preferably within a municipal government or other service related organization, is required.

Requires thorough knowledge of current business practices and protocols involved in providing services and quality customer service to the public. Requires the ability to efficiently use a personal computer and other office equipment to complete tasks; will be required to complete a skills-based assessment.

Computer skills that include proficiency in word processing, spreadsheet and presentation software are required. Must possess the ability to make minor decisions in accordance with established policies and procedures; must be able to coordinate and organize resources in efficient and effective ways to meet goals; must be able to multi-task. Requires the ability to prepare effective written communication, and the ability to communicate effectively verbally.

Must be detail-oriented, possess good organizational and follow-up skills, and have the ability to prioritize and meet deadlines. Must be able to create and maintain harmonious relationships with diverse populations.

May be required to possess a valid driver's license and must have a satisfactory driver's record based on the City of Hampton criteria. A criminal background check related to this position is required prior to any official offer of employment or promotion.

Any acceptable combination of education and experience which qualifies the applicant for this position may be considered.Work is performed under general supervision from designated senior management. Work environment demands extensive contact with the general public, city employees, elected officials, business executives, and representatives of municipal, state, and federal government, as well as other public and private organizations. The incumbent must exercise discretion and diplomacy when dealing with customers.

Strong customer service and interpersonal skills are essential. Must have flexibility to work non-standard work hours when needed. This is a part-time, non-exempt position.