Administrative Assistant

What we are looking for

Optime Care is seeking an Administrative Assistant at our Earth City, MO location. We are looking for someone passionate about supporting an organization. This individual will serve as the first point of contact for visitors to our company and deliver exceptional customer service assistance. They will coordinate front-desk activities, including sorting and distributing correspondence, addressing visitors' questions and needs, and providing a welcoming environment. This position will work closely with the Executive Administrative Assistant to ensure all office operations run smoothly and efficiently.

This position is required to be in the office 5 days a week.

What the position will be doing

• Greet guests as they arrive at the office.

• Direct visitors to appropriate team members.

• Answer, screen, and forward incoming phone calls.

• Ensure the reception area is tidy, presentable, and stocked, with all necessary stationery and materials (e.g., Pens, forms, sign-in book, name tags, etc.)

• Receive, sort, and distribute mail/deliveries

• Maintain office security by following safety procedures and controlling access via the reception desk (monitor visitor logbook, check ID, issue visitor name sticker, escort vendors on campus)

• Take inventory of office and kitchen supplies and keep inventory stocked.

• Assemble patient welcome packets.

• Perform clerical tasks like filing, photocopying, transcribing, and faxing as needed.

• Conduct and provide reports out of patient/provider surveys.

• Track and ensure accurate FedEx shipment monitoring.

• Operate standard office equipment regularly, including a fax machine, a copy machine, a postage meter/machine, and a computer.

• Provide backup to the Executive Administrative Assistant including meeting scheduling, set up, and catering.

• Performs other related duties as assigned or as necessary; remains flexible and adaptable in work schedules and work assignments as defined by departmental and organizational needs.

Necessary Skills, Education & Abilities

• A high school diploma, or equivalent, is required.

• Proven customer service experience and skilled at working with people.

• Hands-on experience with office equipment and computer literate

• Proficient with Microsoft Office suite of applications.

• The ability to be resourceful and proactive when issues arise.

• The ability to thrive in a fast-paced environment with constantly changing and competing priorities.

• The ability to be highly transparent, ethical, and driven. Relentless attention to detail, and the ability to be a creative self-starter and team player.

• Excellent written and verbal communication skills, and interpersonal skills required.

• The willingness to work a flexible schedule if necessary.

About us

Optime Care is a Specialty Pharmacy dedicated to providing services to smaller patient communities. We focus on securing insurance coverage, coordinating care, and complying with therapy regimens are only a few examples. Our mission is to minimize the daily impact of living with unique disorders. After just one call, our experts begin to address everything from medication delivery and insurance reimbursement to compliance and education. Every patient receives a proactive service experience tailored to their specific needs.

Optime Care provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Optime Care provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.