Advance Transit White River Junction , VT 05001
Posted 2 months ago
Advance Transit is a leading transportation company dedicated to providing safe, reliable, and efficient services to our community. We pride ourselves on our commitment to excellence and our passion for enhancing the lives of passengers we serve.
Advance Transit is seeking a dynamic, upbeat, and enthusiastic Administrative Assistant to join our team. As an Administrative Assistant, you will play a critical role in maintaining a positive, welcoming, and productive office environment. You will have the opportunity to interact with staff, passengers, and community members while performing a variety of administrative and specialized functions in support of each department.
Administrative Assistant
Classification: FLSA - Full-time (40 hrs per week), Hourly $25 - $27, Non-Exempt
Overtime elegible: Possible Saturday coverage once or twice a month and is paid at time and a half, hours worked over 40 is paid at time and a half.
Essential Functions
Assist with customer support activities, such as answering phone calls, responding to emails, and addressing customer inquiries or concerns.
Provide back-up to the current paratransit coordinator and coverage on days off.
Provide rotating Saturday coverage(paid at time and a half) with the current paratransit coordinator.
Respond to inquiries about fixed route service, schedules, and bus stop locations, as well as inquiries about paratransit services.
Perform various clerical duties, including filing, data entry, scanning, and photocopying.
Perform a variety of administrative and specialized functions in support of AT's Departments - Paratransit, Operations, Human Resources, Marketing, Finance, and Maintenance.
Welcome visitors to AT's office.
Assist in daily operations by taking notes during meetings and distributing agendas and minutes.
Coordinate and assist with event planning tasks.
Report all passenger complaints and scheduling problems to the manager.
Comply with federal, state, local regulations and internal operating and safety policies.
Perform other duties as required or assigned.
This position is classified as "safety sensitive" and as such is subject to Federal Transportation Authority (FTA) mandated drug and alcohol testing. This posting excludes marginal functions that are incidental to performing the job. Other duties may be assigned.
Requirements
Valid Driver's License
Experience navigating a Windows operating environment
Proficiency in Microsoft Office workspace (Word, Excel, Outlook)
Digital literacy and research skills, including the ability to analyze the reliability of information
Data management and data entry skills, including the ability to maintain and improve filing systems
Working knowledge of office equipment, such as printers and fax machines
Willingness to learn and aptitude for learning new software and systems
Ability to work well independently and in collaboration with others
Strong verbal and written communication skills
Strong customer service and conflict management skills
Strong organization, with attention to detail
Excellent time management skills and the ability to multitask and prioritize work
Goal-oriented, with ability to meet deadlines
Ability to maintain confidentiality
Map reading skills, with ability to give provide driving directions
Basic mathematical skills (add subtract whole numbers, common fractions and decimals)
Ability to understand detailed documents, such as safety rules, operating and maintenance instructions, and procedural manuals
Prior office or administrative support experience preferred
Equal Employment Opportunity
Advance Transit provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, veterans status, genetics or any other category protected by federal and state law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Advance Transit is committed to providing a workplace that includes people of diverse backgrounds and fully utilizes their talents to achieve its mission. Advance Transit believes that an inclusive and diverse workplace culture enhances the performance of our organization and our ability to fulfill the agency's mission.
Advance Transit