Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Administrative Assistant 1

Expired Job

Bear State Financial, Inc. Westfield , MA 01086

Posted 3 months ago

SUMMARY:?? Under direct supervision, the Administrative Assistant 1 greets customers or visitors and directs them to the proper department, and/or notifies other associates of their presence.? The incumbent also answers phone lines and route calls to the proper departments.? In addition, the incumbent provides clerical support and must be able to maintain confidentiality when dealing with sensitive information. The incumbent?s primary accountability is to assist the branch/department with the flow of customers and phone calls.? This position affects the bank's image, internal morale, respect, and external perception of bank integrity.?

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.? Other duties may be assigned.?

  • Greet customers and other visitors, answer questions and route to the proper department or personnel.?

  • Answer telephone lines; take accurate and complete messages and direct calls to the appropriate personnel.??

  • Responsible for keeping the lobby/department area neat and clean to project a professional image.??

  • Transcribe and type letters, memos, reports, etc. for various personnel in the bank/department as requested.?

  • Provide routine clerical support (such as opening mail, making copies, filing, preparing reports, etc.) as requested.?

  • Maintain various managers and/or department calendars as requested.?

  • Provide assistance with customers and visitors as needed (such as assisting with building, safe deposit box access, sign and other requests, etc.) ensuring all security measures are followed.?

  • May attend various meetings, record, type and distribute minutes.

  • Understand and comply with bank policy, laws, regulations, and the bank's BSA/AML Program, as applicable to your job duties. This includes but is not limited to; complete compliance training and adhere to internal procedures and controls; report any known violations of compliance policy, laws, or regulations and report any suspicious customer and/or account activity.

TEAM ACCOUNTABILITIES:

  • Cross-sell other services of the bank.

  • Support and uphold the Arvest Mission Statement.

  • Uphold the Arvest Code of Ethics and ensure that confidential information is safeguarded.

  • Maintain a high level of cooperation and rapport with all associates in order to ensure accurate and efficient operations and service.

  • Formulate and communicate new ideas and suggestions that will improve profitability and efficiency for the bank's overall operation.

  • Promote professionalism at all times.

upload resume icon
See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Trust Administrative Assistant 2

Bear State Financial, Inc.

Posted 2 days ago

VIEW JOBS 1/16/2019 12:00:00 AM 2019-04-16T00:00 SUMMARY: Under general supervision, the Trust Administrative Assistant 2 is responsible for providing administrative services to the less complex yet high level clients, which includes setting up new accounts on the trust systems and obtaining and maintaining legal documentation; communicating with clients to ensure all account activity is received and processed timely; assisting with the resolution of inquiries and problems concerning account transactions. ESSENTIAL DUTIES and RESPONSIBILITIES include the following. Other duties may be assigned. * Interacts daily with internal and external contacts to ensure all account activity such as payments and requests from clients are processed timely; deposits, distributions, wire transfer, DDA transfer and receipts are processed timely; ensures adequate cash positions in accounts, if not, brings condition to the attention of the trust specialist. * Assists Trust Specialist and clients with problem resolution and/or account maintenance and the day-to-day operational issues regarding the various transactions by performing research and serving as liaison between trust operations and Trust Specialist and/or client. * Assists Trust Specialist in meeting clients? reporting needs. Also assists Trust Specialist in responding to clients? inquiries regarding statements and reports. * Review previous day?s transactions for overdrafts, spelling errors, approved transactions, etc. * Coordinates transition of new accounts including organizing transfer of assets, receipting for assets and ensuring all assets are transferred properly; sets up new accounts and arranges appropriate reporting. Also coordinates disposition of assets for closed accounts. * Performs routine administrative activities, which includes answering phone calls promptly and accurately; open and sort incoming mail in a timely manner; staying current on imaging and filing, working with various vendors, i.e. lawn service, caretakers, etc. to coordinate projects and various special projects as assigned. * Assist Trust Specialist in handling of special assets including personal and rental property. * Prepare monthly account review packets for the trust specialist to complete. * Input trust specialist call information into the Advisor system. * Understand and comply with bank policy, laws, regulations, and the bank?s BSA/AML Program, as applicable to your job duties. This includes but is not limited to; complete compliance training and adhere to internal procedures and controls; report any known violations of compliance policy, laws, or regulations and report any suspicious customer and/or account activity. TEAM ACCOUNTABILITIES: * Support and uphold the Arvest Mission Statement. * Uphold the Arvest Code of Ethics that confidential information is safeguarded. * Maintain a high level of cooperation and rapport with all associates in order to ensure accurate and efficient operations and service. * Formulate and communicate new ideas and suggestions that will improve profitability and efficiency for the bank?s overall operation. * Promote professionalism at all times. Bear State Financial, Inc. Westfield MA

Administrative Assistant 1

Expired Job

Bear State Financial, Inc.