Howard County Government Ellicott City , MD 21041
POSITION SUMMARY/CLASS DESCRIPTION Benefits Supplemental Questions
Highly complex lead customer service position responsible for the implementation of a program to provide for the collection of Recordation Tax and the day-to-day operations of the unit. Responsibilities include providing assurance that the process is in adherence with State and County Laws and providing that customer service goals are being met. This process will also include the certification that all liens with the County have been paid prior to a transfer of Real Property, and the review of Deeds and other documents to be recorded by the Clerk of the Court.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Include the following. Other duties may be assigned.
Plans and organizes the activities of the Recordation Tax Collection Office.
Conducts studies and makes recommendation to improve the processes of the office.
Responsible for Reconciliations of various Miscellaneous Billing Accounts.
Stays abreast of changes to State or County law, as well as Letters of Advice, Memorandum to Clerks, and Opinions of the Attorney General which may impact the collection of Recordation Tax.
Assist with the review and approval deeds submitted for recordation in Howard County, verifying that the Intake sheet reflects the information contained on the deed.
Perform research which verifies that all liens are paid prior to stamp of Deed for transfer. These include property taxes, water and sewer charges, recaptured tax credits, and other miscellaneous liens.
Perform review the following documents being submitted for recordation: Deeds, Deeds of Trust, Contracts of Sale, Declarations of Trust, Easements, Financing Statements, Homeowners Liens, Leases, Memorandum of Leases, Modifications, Mortgages, Right-of-ways, Statements of Loan Advances, Amendments to Mortgages and Deeds of Trust, Assignments and other documents. Review involves applying general guidelines, analyzing complex documents, making independent decisions, and taking responsibility for those decisions.
Serve as the go-to person for other staff members who are presented with complex documents. Handle the review of complex documents pre-submitted for review.
Based on State and County Law determine whether the document is subject to recordation tax or if it qualifies for an exemption. Determine the amount on which recordation tax should be calculated.
Review applicable transactional documents to verify that the consideration recited in the Intake Sheet reflects the total consideration actually being received for the property. Review settlement sheets to determine if any of the charges shown are additional consideration.
Calculate and collect recordation tax, completing required information and stamping the document for processing at the Clerk's Office.
Balance of all tax collected on a daily basis with system totals and Intake Sheets. Submission of receipts to the Cashiering System. Assist other staff with balancing and reconcilement as needed.
Submit questionable documents to the Office of Law for determination of whether recordation tax is applicable and/or the amount on which recordation tax should be calculated.
Provide Customer Service to walk-in Express customers. Answer queries concerning applicable fees on various real estate transactions and filings of deeds and deeds of trusts.
Process documents which are mailed to the office or submitted thru Simplifile.
Assist with tax sale matters as designated by Division Chief.
This job has no supervisory responsibilities.
MINIMUM REQUIRED EDUCATION/EXPERIENCE:
Bachelor's Degree and one year related experience or equivalent combination of education and experience.
PREFERRED EDUCATION/KNOWLEDGE, SKILLS AND ABILITIES:
Bachelor's Degree in a related discipline such as Business or Finance and experience in recordation or the title industry.
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit. The employee is occasionally required to stand, walk, reach with hands and arms and talk or hear.
The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and depth perception.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually quiet.
LANGUAGE SKILLS, MATHEMATICAL SKILLS AND REASONING ABILITY:
Ability to read and interpret legal documents and contracts such as deeds and leases, as well as other documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine professional / business reports and correspondence. Ability to speak effectively with customers or employees of the County on the phone or in person.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Ability to read and interpret various types of maps.
Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.