Admin Support Supervisor

Overview

At Orange County Government, we are proud to serve the public with integrity, honesty, fairness, and professionalism. We develop innovative policies and services that impact Central Florida and shape the future of our community. We believe in hiring the very best. Our workplace experience sets us apart and makes us a great place to work. Our goal is to create an environment of exceptional organizational values, customer service standards, and employee satisfaction. Orange County Government is committed to providing equal opportunity in employment and services to all individuals.

Job Description

General Functions

This position is a highly specialized professional responsible for supervision and directing major elements and assisting the Manager or Assistant Manager in administering the work program of the Division.

Work is performed with independence, sound professional judgment and initiative under the general direction of the Manager, Assistant Manager or designee and is evaluated through conferences, observations, reports and achievement of desired results.

Representative Duties/Assignments

• Ensures administrative programs provide necessary support to division staff, boards, and citizens. Evaluates the effectiveness of the section in responding to citizen inquiring or issues and is responsible for maintaining or improving customer satisfaction with the sections services.

• Leads or supervises quality control inspections or audits on records including case management, vendor work orders, invoices and payments, liens, and settlements.

• Serves as team leader for major division projects and implementations.

• Oversees payroll administration.

• Functional Administrator for Kronos and Document Management (DM) Administrator, provide end user trainings and conduct needs assessments to identify document management requirements of department and end users.

• Supervises assigned staff

• Assists with customer service and/or employee recruitment and care components, which may include hiring, training, professional development, performance management, publication of internal newsletter, brochures, and new employee orientation.

• Assists in the evaluation, research, or monitoring of the administrative and operational policies, practices and procedures. Makes recommendations to Division or Department management regarding resource needs, or operational/policy changes. Work with staff and management to ensure technology needs of assigned staff are met.

• Leads intergovernmental and county division coordination processes for disaster preparedness and other administrative initiatives.

• Leads or participates in special projects, tasks, and correspondence as required by the Manager, Department Director or County Administration.

• Maintain inventory for Divisions tangible equipment. Update Annual inventory report.

• Oversee and assign Department Building Security Access.

• Process and maintain Department ECN's - Employee Change Notice.

• Performs other duties as assigned.

Minimum Qualifications

Public Works

Bachelors degree from an accredited institution in Business Administration, Public Administration, Computer Science, or closely related field and four years program or project management experience in a field operations environment or an equivalent combination of related education and experience.

Preferences

Financial, procurement and/or contract management experience.

Administrative support supervisory experience.

Proficient in computer spreadsheet, database and/or word processing software

Application Deadline

Open Date: 06/12/2024

Close Date: 06/30/2024

This posting is subject to close without prior notice.

Salary Information

Pay Grade: 019 -- From $ 31.80 to $41.35

FLSA Status: Exempt

Benefits

• 10 paid holidays including 2 floating holidays annually.

• 18 days paid time off per year.

• Longevity bonus based on years of service.

• 6 days of paid TERM (sick) time annually.

• Low-cost medical, dental, vision, additional life insurance.

• Free basic life, long term disability, and employee assistance for all the family members effective on day one.

• Participation in the Florida Retirement System.

• Employee assistance program includes multiple free one on one sessions with licensed counselors and online tools for legal advice, financial planning, personal life balance, etc.

• Free access to Orlando Magic gyms for the whole family, free access to County Wellworks gyms.

• Free onsite wellness coaching, including dietician and nurse.

• Tuition reimbursement program.

• Earn service time to forgive student loans.

For more information on Benefits visit - https://www.ocfl.net/EmploymentVolunteerism/EmployeeBenefits.aspx

Veterans Preference

If you are claiming Veterans' Preference, you are responsible for providing the required eligibility documentation by the closing date of the posting. Please scan and upload a copy of your cover letter and supporting documents, to Orange County Human Resources Division via the secure Box.com folder.

Your cover letter should include the Job ID number you are applying for, the title of the position, your full name and the last 4 digits of your social security number.

*If you are a current employee returning from active military service, you may be eligible for promotion preference if the active military service qualifies for Veterans' Preference. Please note that Veterans' Preference applies only to a Veterans' first promotion after reinstatement or reemployment, without exception.

Educational Requirements

If your education was obtained in the United States, the County recognizes degrees or diplomas which are accredited by an agency recognized by the United States Department of Education (USDE) or the Council for Higher Education Accreditation (CHEA). If you have obtained education from a country other than the United States, your degree or diploma must be evaluated to determine the United States equivalency by a member of the National Association of Credential Evaluation Service (NACES) or the Association of International Credentials Evaluations (AICE) at your expense.

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