Admin Support 1

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Administrative Support, Level 1, 2 or 3

(Based on qualifications/experience)

Posted Date: June 28, 2024

Closing Date: July 8, 2024

Position Type: 1-Full-Time Call Center Position and

1- Full-time position that also supports clinics in multiple counties.

Location: WIC -Based at Dougherty County Health Department/Albany, GA

Paygrade/Salary: C-$26,188, D-$-28,307, or E-$30,638

(Based on qualifications/experience)

Job Code(s): GSS080, GSS081, GSS082

We offer: 13 paid holidays, Educational Support Leave, 3 wks. Annual Leave & 3 wks. Sick Leave earned in first year, a defined benefit retirement plan plus (employer matched) 401(k) plan, Health and Flexible Benefits (Dental, Vision, Legal, Long-Term Care, Dependent Life, AD&D, Short- and Long-Term Disability, and Spending Accounts).

General Nature of Work

• Provides exceptional customer service and maintains HIPAA Standards

• Works with a multicultural community

• Performs a variety of administrative functions in support of the WIC Program

• Call Center attendant duties include scheduling for (13) clinic sites

• Provides services to infants, toddlers, and pre/post-natal women

• Provides low-risk nutritional counseling to individuals or group settings

• Complies with state policy and procedures

• May be assigned to provide services in multiple counties throughout the health district.

• Responds to Public Health Emergencies

Minimum Qualifications

High school diploma or GED AND ability to perform basic office functions and computer-related duties. This position requires the ability to lift up to 45 lbs., and the ability to bend and reach up.

Preferred Qualifications

• Previous employment with any state's Department of Public Health or a County Board of Health

• Completion of an associate degree in a related field from an accredited college or university (Please mail or bring a copy of your College Transcript or Diploma to the Interview-you must have an official transcript prior to the start date)

• WIC experience

• One or more years of experience performing complex office/administrative duties in a Medical Office setting

• Call Center experience

A State Merit Application for Employment must be received by this office no later than the deadline. Highlight any experience related to the Preferred Qualifications. This position may require driving company vehicles (Valid driver's license required) and working some evenings and weekends during special events such as health fairs and responding to disasters. Selected applicant must consent to a motor vehicle record assessment. Points should be less than 10 and/or not negatively impact insurance rates for the agency. Drug screen, criminal background check and immunization records may be required. If selected, male applicants between 18 and 26 years of age must present proof of Selective Service Registration. All information submitted is subject to verification.

We are an Equal Opportunity Employer

Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered but may not necessarily receive an interview. Selected applicants will be contacted by the hiring agency for next steps in the selection process. Applicants who are not selected will not receive notification. This position is subject to close at any time once a satisfactory applicant pool has been identified.

High school diploma/GED and ability to perform basic office functions and computer related duties.

Additional Information

• Agency Logo: Requisition ID: ADM0H6M

• Number of Openings: 1

• Shift: Day Job

• Internal Contact Name: Tischkia R Joiner

• Internal Contact Email: Tischkia.Joiner@dph.ga.gov

• Posting End Date: Jul 8, 2024