Regular Full-time, Pay Grade 34
Administrative Support Assistant III
This position provides administrative support to the Note Taker Coordinator including, but not limited to maintaining accurate note taker records and files, responding to note taking inquires and assigning note takers to requests.
Duties and Responsibilities:
General Administrative Support: Verify eligibility of students requesting note taking services; Assign note takers to classes; Verify notes are uploaded and are adequate, follow up when they are not; Assist with internal/external outreach to promote note taking services on campus; Assist with the recruitment and selection of note takers; Distribute note taker announcements to professors and class rosters via Grades First or designated university platform.
Assist with processing initial hire forms, (I-9's), IRIS data entry, and HR paperwork processing. Communicate and/or respond as needed and appropriate to inquiries related to note taking services; Maintain confidentiality of all disability-related information to comply with ADA/504 regulations.
Supervision: Provide day-to-day supervision/oversight of student and temporary note taking staff.
Record Management & Reporting: Assist with managing computerized record keeping system to track note taker requests and note takers; Assist with maintaining fiscal and service related statistical data and compile weekly and quarterly reports; Maintain appropriate records in order to respond to ADA/504 complaints.
Training: Assist with developing and updating written manual outlining note taking services, including policies, procedures and paperwork; Assist with coordination, scheduling, conducting, and improving note taker orientation/training
Required Knowledge, Skills and Abilities
Strong analytical/conceptual thinking skills; Strong computer skills for data collection, tracking, reporting, and analysis; Working knowledge of Word, Excel, PowerPoint, Outlook and HRIS system (such as PeopleSoft or SAP); Strong oral, written, and interpersonal communication skills; Ability to be detail oriented, prioritize workload, self-manage projects, handle multiple tasks, and meet deadlines; Strong problem solving and decision making skills; Good presentation and training skills; Ability to work with minimal supervision as well as with a team. Ability to be flexible regarding scheduling.
Ability to understand, interpret, and apply general administrative/departmental policies and procedures. Ability to maintain confidentiality.
Preferred Knowledge, Skills and Abilities
Working knowledge of Section 504 of the Rehabilitation Act of 1973, Section 508 of the Americans with Disabilities Act (ADA) of 1990, the Family Educational Rights and Privacy Act (FERPA) and other appropriate laws pertaining to higher education and disability.
Salary commensurate with education, experience and other qualifications and is accompanied by a standard university benefits package.
A review of all applications will begin immediately and will continue until position is filled. For full consideration, applicants must electronically submit a letter of interest, resume, and the names, addresses and phone numbers of three professional references. All materials for the position should be submitted through the University of Tennessee Human Resources application system.
The University of Tennessee is an EEO/AA/Title VI/Title IX/Section 504/ADA/ADEA institution in the provision of its education and employment programs and services.
University Of Tennessee