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Admin Services Assistant 5-053018-168056

Expired Job

State Of Tennessee Nashville , TN 37201

Posted 1 week ago

Minimum Qualifications Benefits Supplemental Questions

LOCATION OF (1) POSITION TO BE FILLED: DEPARTMENT OF REVENUE, PROCESSING DIVISION, DAVIDSON COUNTY

Visit the link below to hear some of our team members explain why they chose a career with the Department of Revenue.

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Education and Experience: Graduation an accredited college or university with a bachelor's degree AND experience equivalent to substantial (five or more years of) full-time increasingly responsible professional staff administrative experience.

Substitution of Experience for Education: Qualifying full-time increasingly responsible sub professional, paraprofessional, or professional experience may be substituted for the required education on a year-for-year basis, to a maximum of four years.

Substitution of Education for Experience: Additional graduate coursework in public administration, business administration, or other acceptable field may be substituted for the required experience, on a year-for-year basis, to a maximum of two years.

OR

Four years of increasingly responsible professional administrative services experience with the State of Tennessee.

Other Requirements:

Necessary Special Qualifications:
None.

Examination Method: Education and Experience,100%, for Preferred Service positions.

Job Overview:

Summary:
Under general supervision, is responsible for professional staff administrative work of considerable difficulty and supervisory work of average difficulty in support of line operations; and performs related work as required.

Distinguishing Features: This is the third supervisory class in the Admin Services Assistant sub-series. Incumbents in this class independently perform complex administrative duties having broad scope and impact. This work frequently involves developing new and evaluating existing policies and procedures for managing administrative programs and activities, and directing fiscal services and budgetary operations involving large sums of money. Employees in this class have regular personal contacts with high level officials and administrators in explaining, interpreting and enforcing pertinent laws, regulations and policies, handling difficult negotiations, resolving issues and problems, and making presentations to various representative groups and the general public on administrative related matters. This work also involves independent responsibility or overall supervisory responsibility for important and complex operational, financial, personnel and/or technical records and reports for specific activities or operations in a large operational unit or small highly specialized technical unit. This class differs from that of Admin Services Assistant 4 in that incumbents of the latter supervise administrative services functions of less scope and impact and often administer fiscal services and budgetary activities of lesser monetary value and complexity. There are also less frequent difficult personal contacts with high level officials. This class differs from that of Admin Services Manager in that incumbents of the latter plan, organize and direct major portions of administrative services functions for the largest and most complex organizational units and have major impact on complex policy development, implementation and evaluation, financial and budgetary control, organization and staffing, and planning activities in their respective agencies. This class differs from that of more specialized classes that supervise administrative services related and analytic functions in that incumbents of the latter perform these duties within a specific, limited field and supervise specialized analytic rather than generalized operations.

Competencies (KSA's):

Competencies:

  • Decision Quality

  • Functional/Technical Competencies

  • Dealing with Ambiguity

  • Technical Learning

  • Integrity and Trust

  • Total Work Systems

  • Conflict Management

  • Timely Decision Making

  • Organizational Agility

  • Action Oriented

Knowledge:

  • Administrative and Management

  • Communications and Media

  • Computers and Electronics

  • Economics and Accounting

  • Law and Government

  • Mathematics

  • Principles and Methods for Education and Training

  • Principles and Procedures of Human Resources

  • Providing Customer Service

  • Public Safety and Security

  • Sales and Marketing

Skills:

  • Active Learning and Listening

  • Complex Problem Solving

  • Coordination of Administrative Activities

  • Critical Thinking

  • Equipment Maintenance

  • Instructing

  • Judgment and Decision Making

  • Management of Financial Resources

  • Management of Material Resources

  • Management of Personnel Resources

  • Mathematic

  • Monitoring

  • Negotiation

  • Persuasion

  • Reading Comprehension

  • Service Orientation

  • Social Perceptiveness

  • Speaking

  • Systems Analysis

  • Time Management

  • Troubleshooting

  • Writing

Abilities:

  • Deductive and Inductive Reasoning

  • Oral Expression and Comprehension

  • Originality

  • Perceptual Speed

  • Problem Sensitivity

  • Selective Attention

  • Time Sharing

  • Visualization

  • Written Expression and Comprehension

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Admin Services Assistant 5-053018-168056

Expired Job

State Of Tennessee