Market Title: Administrative Assistant Intermediate Healthcare
Job Code: 102914
Hours: 40 hours
Shift/Days: M-F days
Location: NCAC Building
ACS Clerical Resource Pool (CRP)/Ambulatory Care Educational Services (ACES)
Provides complex administrative and scheduling support for CRP and ACES teams. Creates and maintains calendars for ACES classes and CRP assignments in addition to scheduling meetings.
Front line receptionist for suite. Answers phones and directs calls and visitors appropriately. Responds to inquiries regarding highly sensitive and confidential material.
Maintains filing and record keeping systems. Exercises initiative, independent judgment, a service-oriented attitude, and follow-through in providing general administrative support to both the CRP and ACES teams. Excellent attention to detail and the ability to prioritize and to meet deadlines.
Communicates effectively with staff and other Ambulatory Care departments, supporting and maintaining positive relationships. Processes and maintains accurate payroll records. Provides reports on a regular basis such as attendance, PTO, and staff assignments.
Maintains unit staff personnel information for newly hired staff and updates existing information as needed. Advanced computer skills in Microsoft Office required. Maintains all personnel files in accordance to The Joint Commission standards. Responds and/or acts on behalf of managers when and where appropriate.
The University of Michigan Health System improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.
In order to be considered for this position the applicant must have met or will have met all the required qualifications prior to the start of employment.
High school diploma or equivalent and 2-4 years of experience.
Must have exceptional written and verbal interpersonal communication skills.
Demonstrated experience delivering excellent customer service.
Strong organizational skills and the ability to successfully complete multiple tasks within established and changing deadlines is required.
Must be able to work independently with minimal supervision and as part of a dedicated team.
Ideal candidate will have experience working in a team oriented atmosphere and can manage a fast paced work environment with the ability to promote professional relationships within a team environment.
Attention to detail is essential. Must be proficient in use of PC and software including Microsoft Word, Excel, PowerPoint, Acrobat and Acrobat Reader
Knowledge of business and clinical workflows.
Associate's degree or equivalent combination of education and experience required but Bachelor's degree preferred.
Recommended competencies in Concur, Mmarketsite, M-Pathways, MLearning, MiChart Cadence, Dreamweaver, Snag-it, MS Publisher and Visio.
Knowledge of University policies and procedures.
Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.
U-M EEO/AA Statement
The University of Michigan is an equal opportunity/affirmative action employer.
University Of Michigan Health System