Admin Associate

About the Division of Child and Family Well-Being:

At NC DHHS the Division of Child and Family Well-Being (DCFW) focuses on supporting whole child and family health and well-being for North Carolinians. DCFW works to ensure that North Carolina's children grow up safe, healthy and thriving in nurturing and resilient families and communities. DCFW has complementary Public Health and Mental health programming that maximize services and outcomes for children and their families, including nutrition programs (SNAP, WIC and Child and Adult Care Food Program), health and prevention services for children and youth, children's behavioral health services, and early intervention programs.

The NC Department of Health and Human Services (DHHS), in collaboration with its partners, protects the health and safety of all North Carolinians and provides essential human services.

The Children's Developmental Services Agency is the lead agency for the N.C. Infant-Toddler Program (ITP), which provides supports and services for families and their children, birth to three who have developmental delays and/or disabilities.

Research shows that birth to three is a critical time frame for working with families to support their competence and confidence as their child's best teacher because of what we know about brain development. This early learning offers a window of opportunity to make a positive difference in how a child develops and learns. The Children's Developmental Services Agencies (CDSAs) work with local service providers to help families help their children succeed.

Employee performs a variety of office and/or technical tasks to accomplish the specialized processing of information, documents or materials. Employee typically works in an environment with other CDSA staff but may work alone. While work goals are shared, individual assignments may vary.

Work functions are similar to other office support roles, but employees have a significant concentration in the areas of records and reports, files and public contact. Major duties include document completion, verification, problem identification and resolution; statistical, financial, and/or other record keeping; public contact including receiving and providing information and problem-solving; files maintenance and management; composition, calculation, and determination of an action or compliance; and office equipment operation.

Work may require the use of a variety of manual or automated office systems. These systems are used to establish, retrieve, verify, research, update and/or authorize processing actions.To receive credit for all of your work history and credentials, you must list the information on the application form. Any information listed under the text resume section or on an attachment will not be considered for qualifying credit. Qualified candidates must document on the application that they possess all of the following:

• Customer services and effective communication skills both orally and in writing

• Demonstrated skill in prioritizing work tasks

• Proficiency with Microsoft Word and Excel

Management Preferences:

• Experience in using data bases and data entry into electronic systems

• Experience medical records filing both electronic and paper

• Working in a team environment

• Attention to detail

• Fluency in a second language.

Physical Requirements:

• Must be able to drive and travel by car across the CDSA's defined catchment area.

Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for details.

High school or General Educational Development (GED) diploma and one year of administrative experience;

OR

An equivalent combination of education and experience.

The Department of Health and Human Services (DHHS) selects applicants for employment based on job-related knowledge, skills, and abilities without regard to race, color, gender, national origin, religion, age, disability, political affiliation or political influence.  Pre-Employment criminal background checks are required for some positions.

Division of Public Health (DPH) main locations, including their grounds, are tobacco-free as outlined in the Tobacco-free Campus Policy. All tobacco products, including e-cigarettes, e-hookahs, "vape products" and all smokeless tobacco products, may not be used in the indicated areas. For more information, please see the policy and FAQ posted here:

 http://publichealth.nc.gov/employees/

Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. You will either receive a call to schedule an interview or an email notifying you when the job has been filled.

For technical issues with your application, please call the NeoGov Help Line at 855-524-5627. Applicants will be communicated with via email only for updates on the status of their application. If there are any questions about this posting other than your application status, please contact HR, 919-707-5450.

Please refer to the link below for additional information:

https://oshr.nc.gov/work-nc/how-do-i-get-job