NBT Bank Norwich , NY 13815
Posted 5 days ago
Pay Range: $16.00 - $19.92
Responsible for contacting customers with delinquent consumer and residential mortgage accounts. Researches, maintains and processes account transactions. Recommends foreclosure, repossession and or accounts for legal. Works with internal and external customers, and branch personnel to resolve problems or answer questions that may arise. Researches lost or mis-posted payments for customer accounts. Reviews collateral prior to any actions the Bank may take. Reviews with supervisor and/or department manager any problem accounts. Prepares reports and maintain appropriate files as needed.
Education and Experience:
Skills and Abilities:
Good communication skills.
PC skills with proficiency in word and excel.
Ability to negotiate
Unique Job Characteristics and Requirements:
Some evening hours required.
Tasks Performed:
Physical Requirements:
Communicate effectively with internal and/or external customers
Stationary 75% of time or greater
Move Objects to Maximum 10 lbs
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
NBT Bank