Pekin Insurance Phoenix , AZ 85002

Posted 3 months ago

Although the word "insurance" isn't beyond exciting, we know you'll find Pekin Insurance is truly "Beyond the expected" when it comes to your next career move. If you're ready to work with a team of professionals who actually live a core set of valuesand go home each night knowing you've made a difference, you've landed at the right place.

Position Objective

The claim adjuster will process claims in a prompt, fair, and ethical manner which exceeds our customer's expectations by using a highly trained staff, state of the art technology and will make positive contributions to the company's financial success. This role will cover the Maricopa County reporting to the Service Office in Phoenix.

Job Responsibilities

  • Investigates claims for losses presented by insureds and claimants

  • Contact and interview witnesses, agents, vendors, insureds, and claimants to gather pertinent information

  • Reviews police records, hospital and medical records, and repair estimates

  • Writes estimates on damages

  • Uses discretion making decisions as to legal liability

  • Documents investigation of losses and keeps file records

  • Uses discretion and independent judgment in paying losses after damages and liabilities have been established

  • Pays the loss after damages and liabilities have been established

  • Maintains company vehicle in proper mechanical working order and appearance

  • Studies training manuals, insurance books, pamphlets, and company policies in order to keep updated on accepted claim practices.

  • Completes monthly expense reports of company vehicle

  • Is a member of our catastrophe team

  • Climbs roofs for inspection of damages

  • Other duties as assigned

Education and Experience

  • Bachelors Degree preferred

  • Must have prior claim experience

  • Must be able to keep business matters confidential and exercise good judgment in evaluating situations and making decisions

  • Must have valid Driver's License and good driving record

  • Must have experience with technology and software relating to insurance claims and adjusting


  • The ability to communicate information and ideas in speaking so others will understand

  • The ability to listen to and understand information and ideas presented through spoken words and sentences

  • The ability to read and understand information and ideas presented in writing

  • The ability to communicate information and ideas in writing so others will understand.

  • The ability to speak clearly so others can understand you.

  • The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).

  • The ability to apply general rules to specific problems to produce answers that make sense

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