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Adjudication Program Specialist (Ps2)

Expired Job

Washington State Olympia , WA 98501

Posted 2 months ago

Description

WSLCB Vision


Safe communities for Washington State

Mission
Promote public safety and trust through fair administration and enforcement of liquor, cannabis, tobacco, and vapor laws.

The first application review date will be October 5, 2018.


NOTE: The hiring authority reserves the right to make a hiring decision at any time. It is in the applicant's best interest to submit their materials as soon as possible.


A culture of excellence
At the Washington State Liquor and Cannabis Board (WSLCB) we pride ourselves on creating the "wow" factor in everything we do. We search for people who demonstrate a strong work ethic, excellence in customer service, partnering and teamwork, and quality performance. We strive to be a great place to work by fostering a safe, open, inclusive and healthy work environment. We want to ensure that our organization is as diverse and inclusive as our great State of Washington.

Your opportunity at a glance
The WSLCB Board Office is announcing an exciting opportunity as an Adjudication Program Specialist (Program Specialist 2). As the Adjudication Program Specialist, you will support the mission of the agency by performing adjudicative administrative tasks that support the Board Members' responsibilities as a quasi-judicial body; as well as support the Board Adjudication Unit through the systems modernization project (SMP) efforts.

Additionally, you will process new hearing requests for Licensing and Enforcement cases which includes determinations of timeliness of requests, compiling records, drafting acknowledgment letters, transmitting records to the Office of Attorney General as well as organizing and tracking case materials and inventories as they move through the entire adjudication cycle, helping to ensure timely and reliable processes for all administrative appeals.

Duties

  • Process new hearing requests, assign hearing case numbers, and reconcile case tracking logs using Excel spreadsheets.

  • Preparation and service of legal documents.

  • Serve as back-up to Adjudicative Proceedings Coordinator.

  • Enhance documentation of adjudicative processes, identify opportunities for process improvements as well as achieve process improvements, and foster LEAN activities.

  • Mail handling procedures and record maintenance.

  • Act as point of contact for adjudicative proceedings program with Appellants, Attorneys, Office of the Attorney General, and the Office of Administrative Hearings.

  • Assist in developing policies and procedures for Adjudication Unit.

  • Data Analysis, Statistics Tracking and Reporting.

  • Support the Board Adjudication Unit through the systems modernization project (SMP) efforts:

  • In coordination with supervisor, organize and continually refine current processes to optimize the program in preparation for adjudicative proceedings program's integration in the new systems solutions for SMP.

  • Stay current, prepared and informed about ongoing SMP developments in order to attend and represent the Adjudication Unit in SMP committee meetings, vendor meetings and any other necessary meetings to further progress on the project

  • Work with the SMP effort in part to assure that the Adjudication unit's needs and functions are adequately documented and supported in the new system.

  • Recommend enhancements or changes to adjudicative proceedings program integration based on newly identified opportunities and barriers within SMP.
    Qualifications

Desirable:

  • A bachelor's degree in business administration, public administration, law, public health, health administration, or related field and two years of experience at the administrative level or higher.

  • Administrative office work may be substituted for education on a year-for-year basis.

  • Graduate study may substitute for experience on a year for year basis

  • Possess intermediate knowledge of Microsoft Office products, Adobe Acrobat Professional as well as LCB Legacy Systems.

  • Ability to draft, and finalize formal documents with a high degree of accuracy. This includes proofreading and editing written material, identifying and correcting errors in grammar, improving its clarity, composition, flow, organization, content, punctuation, and spelling.

  • Ability to quickly assess new rules or procedure changes, understand implications, assist in developing process enhancements through proper channels and implement them into current processes.

  • Ability to speak on behalf of the program confidently and accurately, representing the program in meetings and interactions with the public.

  • Ability to juggle multiple tasks at any given time and meet deadlines without sacrifice to quality.

Competencies Desired:

  • Strong ability to maintain confidentiality regarding work environment and caseload.

  • Strong ability to maintain appropriate interactions with agency staff, appellants and legal representatives during appeals processes.

  • Demonstrated history of being ethical, self-motivated, results-oriented and able to maintain effective working relationships.

  • Ability to maintain a professional, friendly demeanor.

  • Ability to gracefully accept performance feedback on an ongoing basis.

  • Be prompt and dependable in all interactions.

  • Ability to support and contribute to continuous quality improvement on day-to-day basis.

  • Consistent and punctual attendance.

Supplemental Information

HOW TO APPLY


PLEASE READ THE FOLLOWING INFORMATION CAREFULLY TO ENSURE YOU HAVE SUBMITTED THE REQUIRED MATERIALS TO BE CONSIDERED.

IMPORTANT:To be considered for this position, youMUST_ include the following, failure to do so_WILL_ result in your application being disqualified_:

1.Completed on-line application
2.Resume, detailing experience and education as it relates to the position
3.Letter of interest, describing how you meet the specific qualifications for the position
4.Three to four professional references to include a current or recent supervisor with
current contact numbers and email addresses.

A resume will not substitute for completing the "work experience" section of the application.

The information provided in your application and supplemental questionnaire must support your selected answers in the supplemental questions. Responses not supported in your application will disqualify you for consideration of employment from this recruitment.

Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.


Other
Applicants for employment with the Washington State Liquor and Cannabis Board should also be aware of RCW 66.08.080, which states in part: "No employee of the board shall have any interest, directly or indirectly, in the manufacture of liquor sold under this title, or derive any profit or remuneration from the sale of liquor, other than the salary or wages payable to him in respect of his office or position, and shall receive no gratuity from any person in connection with such business.

RCW 69.50.351, no member of the state liquor and cannabis board and no employee of the state liquor and cannabis board shall have any interest, directly or indirectly, in the producing, processing, or sale of marijuana, useable marijuana, or marijuana-infused products, or derive any profit or remuneration from the sale of marijuana, useable marijuana, or marijuana-infused products other than the salary or wages payable to him or her in respect of his or her office or position, and shall receive no gratuity from any person in connection with the business.

WSLCB is an equal opportunity employer and does not discriminate on the basis of race, creed, color, national origin, sex, marital status, sexual orientation, gender identity diversity, age, honorably discharged veteran, veteran status, genetic information, or the presence of any sensory, mental or physical disability or the use of a trained guide dog or service animal by a person with a disability.

For questions about this recruitment, or to request reasonable accommodation in the application process, please email or call . For TTY service, please call the Washington Relay Service at 7-1-1 or .

Salary: $36,528.00 - $47,532.00 Annually

  • Location:* Thurston County Olympia, WA

  • Job Type:* Full Time - Permanent

  • Department:* Liquor and Cannabis Board

  • Job Number:* 2018-09616

Closing: 10/11/2018 11:59 PM Pacific

  • Agency:* State of Washington

  • Address:* View Job Posting for Agency Information View Job Posting for Location, Washington, 98504

Phone: View Posting for Agency Contact

  • Website:*
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Adjudication Program Specialist (Ps2)

Expired Job

Washington State