Adecco - Search Manager (Perm Sales) -- Dallas, TX

Adecco Group Inc. Richardson , TX 75080

Posted 2 months ago


We're looking for an experienced, dynamic, and highly self-motivated Global Digitization Manager for scanning, digitization and data capturing operations to be based out of Ann Arbor, Michigan and manage a team of 200 team members across 4 global locations.

A successful candidate will have demonstrated skills in both managing and leading with a focus to consistently deliver and optimize service outcomes. You will be considered an expert for operational delivery in terms of best practices, efficiency, quality and new capabilities.

The Global Digitization Manager will make decisions in partnership with the client on how to develop the program in future across geographies and product areas. He/she will be responsible to review and understand performance differences globally and work to maintain/develop standards.

The role will be partnering with the client to understand the business needs, suggest and implement new processes to improve efficiency, scalability and consistency, and manage the global day to day operations of the program. He/she should visit every year all sites and be available for video meetings with the client.

This role should provide a single point of accountability for the Digitization global operations with a main priority to establish a global service delivery framework, alignment and best practices exchange across all sites.


  • Lead globally the Digitization Operations program and supervise teams in accordance with client's expectations

  • Partner at the Strategic level with the client to further develop and evolve the Digitization Operations

  • Act as the point of contact to the Client on all issues related to the Digitization Operations

  • Ensure new technologies are successfully implemented in the day to day operations

  • Identify and resolve operational and performance issues on an ongoing basis, and report ongoing progress to the Client on issue resolution

  • Establishing and operating to service level agreements between the client and us

  • Continuously seek out new ways to provide more efficient and effective customer outcomes

  • Delivering to efficiency, customer satisfaction, and workforce effectiveness objectives

  • Oversee recruitment and hiring globally for the program.

  • Establish data driven and performance management culture

  • Run regular business reviews with the client - WBR, MBR and QBR

  • Hands on involvement on day-to-day programming and computational level work as needed to understand the status of the program at the strategic level, help with roadblocks and to drive operational improvements

  • Accomplish management responsibilities which include sourcing and hiring talented team members, providing ongoing coaching and feedback, recognizing and developing team members, identifying and managing risks, and completing daily management tasks.

  • Participate in designated employee recognition programs and work to increase overall employee engagement

  • Achievement of Operational Excellence utilising continuous improvement. Six sigma process improvement



  • Bachelor's or Master's degree in Engineering or relevant discipline is preferred

  • Hands on experience with BPM (mailroom, scanning, data capture services) in support of multiple customer industries- with minimum 5 years' experience managing a scanning center/facility

  • LEAN Six Sigma experience required, formal belt training a plus

  • Fluent in English (plus German preferred)

  • Knowledge of HIPPA a big plus

  • People management experience

  • Data-driven mindset - reporting, analytics and visualization

  • Experience in managing client relationship

  • Ability to migrate, operationalize and scale new workflows

  • Must have demonstrated ability for independent decision making, supporting large customer groups, and managing highly visible projects.


Adecco Group North America, through an impressive portfolio of staffing industry leading brands including Accounting Principals, Adecco General Staffing, Adia, Ajilon, Entegee, Lee Hecht Harrison, Modis, Paladin, Parker+Lynch, Pontoon, Special Counsel and Soliant is the world's leading provider of Human Resources solutions.

We are the workforce experts delivering staffing and career service solutions to organizations and individuals across all industries. Collectively we harness the power of some of the greatest talent in the world. That talent and expertise allows us to do business globally and act locally with deep knowledge in niche areas.

Every day, we have more than 100,000 associates on assignment, 30,000 colleagues working internally to support more than 10,000 clients in the United States and Canada. Ensuring our business units are prepared to deliver outstanding service to our associates and clients, the Adecco Group North America team provides a strong infrastructure through our corporate and shared services teams.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

The Company will consider for employment qualified applicants with arrest and conviction records.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Lead ElectroMechanical Technician Dallas TX


Posted 3 weeks ago

VIEW JOBS 5/1/2020 12:00:00 AM 2020-07-30T00:00 Join a team recognized for leadership, innovation and diversity The Lead Electro-Mechanical Technician will operate within our customer's facilities performing the maintenance function per the Intelligrated contract. The Electro-Mechanical Technician is critical to the smooth operation of our customer's distribution centers and will be required to perform troubleshooting, repair, and preventive maintenance of our customer's various material handling systems. The Electro-Mechanical Technician will take the initiative to coordinate with other departments the activities required for the safe and satisfactory completion of any job tasks. The Electro-Mechanical Technician will represent Intelligrated on site and will also need to follow our customer's guidelines for general work practices outlined on site. Key Responsibilities: Assists other Technicians in the repair and maintenance of equipment Completes work orders, records, logs and other written or computer-based documents according to established procedures Diagnoses mechanical and electrical problems using technical drawings (e.g., blueprints, electronic/mechanical schematics) and diagnostic tools (e.g. multi-meter, laptop) Operates material handling equipment, battery equipment, moving machinery, and other powered equipment; utilizes TCPiP as a troubleshooting/setup tool Performs preventive maintenance and repairs on equipment (e.g., pneumatic systems, material handling equipment, hydraulic equipment, dock equipment, electronic and electrical equipment, etc.) according to safety and quality procedures Troubleshoots and repairs complex electrical/electronic problems with equipment, networks, PC logic controls, Programmable Logic Controllers (PLCs) and external Input/Output (I/O) devices where the repair is not immediately visible or obvious Assists in the development of specific technical and training documentation; assists in the development of a Technical Support Help Desk/Troubleshooting Guide YOU MUST HAVE * High School Diploma, or equivalent. Some experience in the field * Minimum five (5) years Mechanical troubleshooting and repair experience * Minimum five (5) years Electrical troubleshooting and repair experience * MS Office skills (Word, Excel, PowerPoint and Outlook). * Shift work may be required WE VALUE * Material handling experience in Conveyor, sortation, palletizers, and robotics * Controls Troubleshooting experience * Networking Troubleshooting experience Additional Information * Category: Customer Experience * Location: 830 E Arapaho Rd, Richardson, TX 75081 USA * Nonexempt * Global (ALL) Honeywell Richardson TX

Adecco - Search Manager (Perm Sales) -- Dallas, TX

Adecco Group Inc.