The Digital Ad Product Coordinator will be responsible for assisting markets with ad product selection, ad product billing, and other forms of data entry to support local market billing efforts.
Bill Invoicing 50%
Enter data for sold insertion orders into various billing systems.
Gather and confirm insertion order data meets centralized standards prior to entry.
Leverage various systems and software to ensure quality of data captured; audit as required.
Bill Revision and Reconciliation 25%
Revise orders in billing or order management systems.
Process requests for change to sold insertion orders.
Communicate with internal CMG teams for reported issues or concerns for delivery and/or billing reconciliation.
Ad Product Support 25%
Support internal CMG teams that manage order management systems.
Promote best practices around OMS.
Preferred additional experience:
Experience in MS Office, including strength with Excel and Word.
Digital ad sales tools or SaaS experience in any of the following is ideal: Sales Manager, Operative, - NCS, SalesForce, or Wide Orbit. Any billing or invoicing system is also ideal.
Experience from a traditional media company (newspaper, radio, broadcast) is a plus.
Experience working with support ticketing systems (end-user only) is a plus.
Core Skillset -
Excellent listening, written, and oral communication skills with the ability to effectively communicate across levels within an organization.
Strong work ethic
Ability to learn new technology, systems, and business processes.
Strong organizational skills.
Ability to multi-task and manage time effectively.
Ability to complete tasks independently but collaborate within the position's business unit and across external teams that the position supports.
Strong customer service skills.