Ad Operations Coordinator

Leaf Group New York , NY 10007

Posted 10 months ago

Leaf Group is looking for an Ad Operations Coordinator for our New York office.

A big vision calls for a big job. As we grow, our need for an Ad Operations Coordinator grows with us.

Leaf Group is a diversified Internet company that builds platforms to enable communities of creators to reach passionate audiences in large and growing lifestyle categories. We create amazing experiences that celebrate the best of art, design and technology. We want people with an intense curiosity, a commitment to high quality service, who embrace the fun of the journey. Come help us disrupt and transform the digital media and art world!

We work in a fun, collaborative environment that is diverse, adventurous, and open-minded. We encourage all of our employees to learn and grow personally and professionally so they can assume greater responsibilities and advance their careers within the department or within one of our operating businesses. Check us out here:

You'll Report To: VP, Digital Media Operations

A typical day as an Ad Operations Coordinator might include:

  • Daily editorial and branded email template management across Livestrong and Well+Good in our ESP

  • Day-to-day error free trafficking of direct campaigns and programmatic guaranteed deals in GAM

  • Completion of discrepancy reports within 3 days of campaign launch and resolution of any billing discrepancies

  • QA, troubleshooting, and problem solving of technical ad related issues and discrepancies

  • Seamless monitoring and optimizing of multiple campaigns to fulfill client KPIs

  • Weekly reporting and trafficking Q/A of all campaigns

  • Screen captures of all campaign ad units

  • Utilization of various data platforms

  • Ensuring clients and internal teams are receiving exceptional customer service

and support

  • Occasional attendance in campaign kickoff meetings

  • Contributing to building relationships with clients via seamless ad execution

What You Have:

  • Bachelor's degree and 0-1 year experience in ad operations.

  • Proficient in all MS Office products, especially Excel

  • Strong attention to detail

  • Excellent Verbal & Written Communication. Ability to use "Positive Language"

  • Capable of multi-tasking, prioritizing, and problem solving

  • Client focused orientation toward service

  • Must be flexible, patient, resourceful, team-oriented, assertive, accountable, responsible, and a good listener

  • Excellent Interpersonal Skills

  • Google Drive Proficiency (including Google Documents, Sheets and Slides); Asana and/or Jira experience a plus

  • Not afraid to wear multiple hats - no job being too small or too large.

  • We're casual and informal but we work hard and work responsibly. A pleasant and supportive demeanor goes a long way.

What We Have:

  • Leaf Group is Built In LA's 2019 Best Companies to Work for in Los Angeles

  • Leaf Group is Comparably's 2018 Best Company Los Angeles Award and 2017 Best Company for Diversity Award

  • Well+Good is the 2018 winner of Fast Company's Most Innovative Company Award

  • MyPlate is the 2018 winner of the Webby Award for Best Design

  • Competitive compensation and benefits packages (i.e., Medical, Dental, Vision, FSA, 401K)

  • Cool office environment and culture

  • Discounted gym memberships

  • Paid-to-play vacation rewards

  • Discretionary unlimited vacation time

  • Employee discounts for Saatchi Art, Society6, and Deny Designs

Leaf Group, Ltd. is an equal opportunity employer. Applicants for all job openings are welcome and will be considered without regard to race, color, religion, national origin, sex, age, sexual orientation, physical or mental disability, or any other basis protected by state, federal, or local law. It is the intent of the Company to comply with all applicable federal, state, and local legislation concerning equal opportunity in employment.

Agency Disclosure:

If the Leaf Group Talent Acquisition department, or any current company employee, receives an unsolicited resume from a third party recruiting agency and Leaf Group does not have a signed Agency Agreement active, Leaf Group will not be deemed liable to pay a placement fee. The unsolicited resume will be considered a gift and can be considered for our recruitment efforts.

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Ad Operations Coordinator

Leaf Group