Ad Business Operations Analyst

Social Gaming Network San Francisco , CA 94118

Posted 2 months ago

As a leading mobile games developer, Jam City is looking to "level up" our talent. We're on the hunt for innovators who consider themselves dynamic, collaborative and thrive in a fast-paced environment.


Unlimited Vacation, Paid Sick Days & Holidays*

100% Employee Covered Medical, Dental, Vision Plan Base Plan*

Life Insurance, 401k, Flexible Spending Accounts, Commuter Benefits & More*

Catered Lunches & Well-stocked Kitchens

Onsite Gym & Wellness Activities (Yoga & Zumba)*

Happy Hours

Company Events


  • Only applies to full-time positions.


Jam City is on the hunt for an Ad Business Operations Analyst in San Francisco to work on ad monetization (customer lifecycle) initiatives across our portfolio of mobile games. This role will support Jam City's Ad Monetization Team to provide insight and conduct yield experiments based on ad revenue strategy. The ideal candidate loves playing mobile games and has a knack for performance marketing; they are detail-oriented, curious and motivated to deliver impactful insights.

You will be part of a successful and agile group within Jam City that is looking to continue its tradition of year-over-year growth. The team members are well versed in mobile and online advertising technology and are passionate about uncovering insight that drives value to the business. Curiosity is rewarded with autonomy and empowerment. We highly value those individuals that allow the data to tell the story and drive decisions.


  • Use data to understand player behavior that drives retention, engagement and monetization.

  • Create and execute yield optimization strategies to generate the highest return across a variety of ad networks: Facebook, Google AdMob, IronSource, Unity, etc.

  • Partner with game studios and analytics teams to define and implement key performance indicators (KPIs) related to ad revenue and engagement (CPM, ARPDAU, etc.).

  • Support the forecast process with various business stakeholders.

  • Understand game metrics to inform hypotheses and create A/B testing experiments with clear and measurable success criteria.

  • Analyze and distill large amounts of data into reporting and data visualizations that clearly communicate business insights.

  • Create models, tools and frameworks designed for growth of the ad revenue business.

  • Identify and troubleshoot any data discrepancies with data platform team and analytics.


  • 2-4 years of experience in a product, data or business analyst role.

  • Proven SQL, Excel and data analysis experience.

  • Does not miss the fine details; extremely observant.

  • Not afraid to explore messy data sets to find answers.

  • Creative enough to challenge conventional yield strategies and find the optimal solution.

  • BA/BS Degree in marketing or equivalent.

  • Ability to use Google Slides to summarize and visualize concepts.

  • Excellent communication skills to technical and non-technical audiences.


  • Working knowledge of Python, R or other statistical programming.

  • Experience with data tools such as Tableau & Databricks.

  • Experience working with F2P games.


Jam City is an award-winning mobile entertainment studio providing unique and deeply engaging games that appeal to a broad, global audience.

Led by CEO Chris DeWolfe, former MySpace co-founder and CEO, and COO Josh Yguado, former 20th Century Fox executive, Jam City is the creative powerhouse behind some of the highest-grossing and most enduring mobile games. Jam City's global franchise Cookie Jam has generated more than half a billion dollars, and Panda Pop has more than 120 million downloads to date.

The company also is the go-to studio for Hollywood, having developed immersive, narrative-rich mobile games around iconic entertainment brands. The company's popular RPG game Harry Potter: Hogwarts Mystery was the #1 game in more than 40 countries at its launch in April 2018.

Jam City has nine studios located in Los Angeles (HQ), Berlin, Buenos Aires, Bogot, Burbank, Cedar Falls, San Diego, San Francisco, and Toronto.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Cloud Business Operations Analyst


Posted 5 days ago

VIEW JOBS 5/27/2020 12:00:00 AM 2020-08-25T00:00 Join us as we pursue our disruptive new vision to make machine data accessible, usable and valuable to everyone. We are a company filled with people who are passionate about our product and seek to deliver the best experience for our customers. At Splunk, we're committed to our work, customers, having fun and most importantly to each other's success. Learn more about Splunk careers and how you can become a part of our journey! Role We are looking for an upbeat self-starter to serve as our Operations Analyst for all tasks executed by the team, located in San Francisco, CA. This candidate has several years of experience in an operations team and in delivering software as a service. The ability to organize chaos into repeatable operating procedures, collaborate with partners across a multitude of functions, and adapt with our changing and growing business processes will be essential to success in this role. Splunk Cloud is an exciting and fast-paced organization where you will have the opportunity to lead tangible and scalable change. This team links business goals with operational procedures to create a cohesive customer experience. From this strategic position, we combine technology, integration, and business goals to improve processes from end to end. As our Operations Analyst you will work closely with the Cloud Delivery Manager and extended Delivery Team to ensure daily operations are executed timely, accurately and efficiently and you will define operating procedures in order to enable the team and support our growing customer base. Responsibilities * Support day to day business operations, ensuring all processes are executed efficiently * Execute operational processes that require additional validation, approval or bandwidth as needed * Support the successful selling, quoting, and processing of Splunk Cloud deals * Ensure the Cloud customer data model is complete, accurate and current * Be a subject matter expert on internal reporting, productivity tools (SFDC, Jira, Confluence, Email, Slack), the sales process, and other internal workflows * Act as the CRM backlog manager, performing updates to Cloud data and enhancing system flows executed by Delivery Team as needed * Review all runbooks for accuracy and clarity, ensuring the appropriate documentation of SOPs and policies * Set up tools accurately to simplify workflows and perform a runbook overhaul to diagram processes, generate templates and implement consistency of information and presentation Requirements * Familiarity with delivering a SaaS solution and utilizing SaaS technologies * Familiarity with Splunk usage and reporting * Understanding of SFDC data models and objects (cases, entitlements, opportunities etc.) * Understanding of Atlassian tools (Confluence, JIRA). * Experience with salesforce reporting, with infographics (or data visualization) and data manipulation * Experience generating technical documentation * Strong communication and organization skills with the abilities to state sophisticated concepts succinctly and to optimally operate in a fast-paced high-growth environment with minimal guidance * Eligible to work in the United States without company sponsorship We value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying. For job positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records. Splunk San Francisco CA

Ad Business Operations Analyst

Social Gaming Network