ACS Business Operations Coordinator

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Clear Channel Outdoor

Job Summary:

As a member of the Clear Channel Airports team, the Business Operations Coordinator supports the execution of strategic initiatives that sustain and improve business operations and revenue generation. This position ensures good adoption of new processes and systems both proactively and in response to requests for support. This Coordinator position is responsible for supporting development, testing functionality, and documenting systems and processes related to media inventory and display specifications, campaign coordination, and POP (digital and print), and related systems. The position will report to ACS Business Services Manager and supports functional managers on specific projects and day-to-day activities, as assigned.

Job Responsibilities:

• Supports ACS Business Services Manager and VP, Ad Operations by facilitating efficient use of system resources across related departments.

• Collaborate with multiple departments on business system functionality and enhancements.

• Enter and maintain display specifications ensuring data flows accurately to supporting systems.

• Performs ACS production rate audits for accurate print production pricing and ensure ACS pricing grids are up to date.

• Provide projects and properties guidance to enable correct in-field artwork specifications are relayed and available to sales and marketing.

• Monitor adherence to standard processes and systems usage.

• Maintain up-to-date training materials, ensuring accuracy and accessibility.

• Create training materials for new processes and systems

• Update training materials based on process and systems changes

• Provide user support as needed

• Provide excellent internal customer service in response to support requests

• Regularly review quality control of data

• Performs all other duties as assigned.

Job Qualifications:

Education and Experience

• 4-year college degree, BA/BS or equivalent preferred or a combination of relevant work and educational, military experience.
• 1+ years of relevant experience, preferably providing multiple department support

Skills

• Proficient with Microsoft Outlook, Word, Excel and PowerPoint.

• Experience with Creative Suite programs a plus.

• Experience supporting or collaborating with multiple teams.

Competencies

• Functional/Technical Skills

• Has the functional/technical knowledge and skills to do the job at a high level of accomplishment.

• Problem Solving: Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all relevant sources for answers; can see hidden problems; excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answers.

• Written Communications: Able to write clearly and succinctly in a variety of communication settings and styles; can get messages across that have the desired effect.

• Customer Focus: Dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

• Dealing with Ambiguity

• Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture.

• Time Management: Uses their time effectively and efficiently; values time; concentrates efforts on the more important priorities; can attend to a broader range of activities.

• Self-Management: Attends to detail without being rigid; is thorough and complete with task assignments.

• Collaboration: Modifies personal style to work more effectively within a team; involves stakeholders in defining the problem and best solution.

• Action Oriented: Enjoys working hard; full of energy for the things they see challenging.

Location

Allentown, PA: 7450 Tilghman Street, Suite 104, 18106

Position Type

Regular

The Company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.

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Current employees and contingent workers click here to apply and search by the Job Posting Title.