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Application Review Date
The First Review Date for this job is: September 27, 2018.
Donor Recognition Team - Donor and Gift Services
Donor and Gift Services provides an end-to-end spectrum of service that picks up from the point of donor solicitation and follows a gift through processing and acceptance, fund creation and management, and donor acknowledgement and recognition. As an active advocate for donor interests, the Donor Recognition team within Donor and Gift Services manages an array of programs that acknowledge and recognize donors for their giving in meaningful ways, report to them on the impact of their philanthropy, and deepen their engagement with the campus.
The Acknowledgement Writer performs activities associated with reaching, serving, and engaging donors to acknowledge their campus philanthropy. This position executes on responsibilities related to campuswide donor acknowledgement and correspondence programs, with an emphasis on those of the Chancellor targeted at the campus's most generous donors. These programs support the objectives of timely, accurate and personal stewardship and cultivation of major and principal gift donors, to create, enhance, and sustain relationships between the campus and these donors.
Using skills as a seasoned, experienced professional with a full understanding of industry practices and campus policies and procedures, the Acknowledgement Writer implements specific plans for acknowledging gifts from donors and for other correspondence programs focused on cultivating relationships with donors. This position plans, develops and implements strategies for specific programs, and works with advancement staff across the campus to ensure that gift acknowledgments are meaningful.
Develops and implements programs and communication strategies designed to acknowledge donors' campus philanthropy.
Researches, writes and produces acknowledgement letters on behalf of the Chancellor for gifts/pledges meeting program criteria.
Prioritizes work utilizing knowledge of the Chancellor's, Vice Chancellor's, and the campus's relationship with donors, as well as donor giving histories and information from Principal Gifts.
Develops processes and tools for obtaining and managing all necessary information.
Cultivates relationships with fundraisers and leverages all internal and external data sources to make the letters personal and compelling, and to ensure they accurately capture and reflect the donors' philanthropic motivation and goals.
Reviews all supporting gift documentation and brings discrepancies to the attention of Gift Services for resolution/correction.
Meets turnaround expectations of the Director, which are set depending on gift volume.
Researches, writes and produces additional Chancellorial correspondence, which may include condolence and congratulatory letters, as well as other writing projects such as donor profiles and stewardship reports designed to inform donors of the impact of their philanthropy.
Uses research skills to uncover pertinent information for inclusion in letters and profiles.
Stays abreast of best practices in writing, including changes to style guides.
Manages data regarding first-name salutations for donor correspondence from the Chancellor.
Bachelor's degree in related area and/or equivalent experience/training.
Exceptional written, verbal and interpersonal communication skills, tact and political acumen to effectively represent Donor and Gift Services and the campus.
Experienced in cultivating and maintaining effective relationships with internal and external constituencies, and adept at pursuing needed information and responses from stakeholders.
Thorough research, analytical and critical thinking skills, including sound judgment and decision-making skills and skill to correctly identify real and potential problems, advising management as required, and proposing effective strategic resolutions.
Exceptional attention to detail.
Experience working in a deadline-driven environment and the demonstrated ability to meet deadlines.
Salary & Benefits
Salary will be commensurate with experience.
For information on the comprehensive benefits package offered by the University visit:
How to Apply
Please submit your cover letter and resume as a single attachment when applying.
Conviction History Background
This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.
Equal Employment Opportunity
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information about your rights as an applicant see: http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf
For the complete University of California nondiscrimination and affirmative action policy see:
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