In this role, you will be responsible for setting up and providing electronic deposits and withdrawal services to our Corporate customers in a timely and accurate manner. The shift for this opening is 10:00am to 6:30pm, Monday through Friday.
Set up, maintain and process all originated ACH transactions.
Research requests and disputed ACH transactions.
Balance ACH process daily. Work closely with Treasury Management.
Provide customer service to our stores, customers and other Financial Institutions.
Demonstrate compliance with all bank regulations that apply to your position, and keep up to date on regulation changes.
Maintain working knowledge of our policies and procedures regarding the Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations that apply to your position.
Must have Banking background. ACH experience is extremely helpful, but not mandatory.
Strong knowledge of, and experience with, online systems and bank processing operations
Completion of high school, vocational training or equivalent.
Physical Requirements and Working Conditions
extended periods of sitting,
some repetitive motion.
ability to conduct business over the phone for extended periods of time
Normal office environment.
No relocation is offered.
We do things a little differently here at Umpqua. Our retail stores serve as community hubs, our associates are given up to 40 hours of volunteer time each year, and we're never satisfied with the status quo. It's no wonder we've made "Fortune's 100 Best Companies to Work For" eight years in a row. But greatness has no finish line, so we continue every day to keep people at the center of everything we do. We focus on building relationships, understanding our customers' needs and connecting to people in new and innovative ways -- always staying true to our mission of providing personalized banking for all people, whenever and however they prefer to bank.
Umpqua Bank is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, protected veteran status, or disability. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.