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Regular or Temporary:
Language Fluency: English (Required)
2nd Shift - 10% Automatic Pay Differential (United States of America)
Please review the following job description:
Under moderate supervision, coordinate the timely collection, validation and distribution of Automated Clearing House (ACH) files utilizing the Bank's mainframe application PEP+ to ensure the stability of the Bank's ACH process and in compliance with National Automated Clearing House Association (NACHA) rules and federal regulations related to electronic transactions. Effectively control ACH risk by adhering to procedures to manage and control processing of ACH files for corporate clients, internal departments, third-party vendors, affiliates and subsidiaries. Analyze and balance complex multiple intra-day jobs submitted to the Bank's computer operations group to ensure completion of the end of day ACH process, ensuring timely release to maintain the Bank's overall nightly processing schedule.
WORK SCHEDULE IS MONDAY-FRIDAY FROM 1 PM-10 PM WITH FLEXIBILITY TO WORK ADDITIONAL OVERTIME AS REQUIRED
Essential Duties and Responsibilities:
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1.Execute computer operations jobs and setups for collection and distribution of multiple intra-day ACH batch job processing within the PEP+ mainframe application. Meet established deadlines for processing, balancing, and transmission to the ACH network processor. Maintain compliance with NACHA rules and federal electronic regulations.
2.Resolve various forms of ACH exception transactions (e.g. cancellations, deletions, reversals, returns) requiring manual dispositioning within the system to ensure appropriate codes are used for accurate client resolution in accordance with NACHA rules.
3.Reconcile activity at the end of each processing day. Meet scheduled system release time for mainframe application to support completion of the Bank's end of night processes.
4.Identify file processing problems and begin proper Information Technology (IT) Problem Management escalation processes. Collaborate with management and technical teams through processing resolution.
5.Effectively communicate with external corporate clients, internal lines of business and the Bank's ACH Operator, EPN, to ensure that all ACH files are received and/or transmitted in a timely manner and that any discrepancies are resolved.
6.Analyze and disposition ACH file suspensions in accordance to departmental procedures and in compliance with the Bank's ACH risk management policy by working closely with the appropriate credit officers and risk management resources. Document the suspension approval process to ensure proper resolution and audit trail.
7.Disposition ACH transactions which stop in the Actimize Watch List Filter (WLF) application as an Office of Foreign Assets Control (OFAC) suspect and escalate to Bank Secrecy Act (BSA)/Anti-Money Laundering (AML) for second level review and final disposition when necessary.
Required Skills and Competencies:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1.Associate's degree in a business-related field, or equivalent education and related training
2.Two years of banking or accounting experience
3.Resourcefulness in multi-tasking, anticipating needs, and researching/synthesizing information to resolve problems in a time sensitive/high-pressure environment
4.Ability to learn complex technical concepts through training and self-study to include a thorough knowledge of accounting, data flow, mainframe/client service systems and various external ACH products offered by the Bank
5.Ability to effectively communicate and interact with technical support personnel
6.Strong organization skills
7.Ability to work in a highly-regulated area governed by industry standards and Federal regulations
8.Ability to be designated as a "mission critical" employee on a rotating schedule within the department in the event of inclement weather or natural disaster and be available to travel to offsite backup facility for testing and recovery operations
9.Ability to work irregular hours, as required
10. Ability to work overtime on short notice until completion of end of night processes, as needed
11. Business application knowledge of Mobius/Document Direct and mainframe applications
12. Demonstrated proficiency in basic computer applications, such as Microsoft Office software products
13. Ability to travel, occasionally overnight
BB&T is an Equal Opportunity Employer and considers all qualified applicants regardless of race, gender, color, religion, national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law.
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