ACH Payment Specialist

Payment Specialist ACH

Pay Range: Band B - MRP 4

The role of the ACH Payments Specialist delivers performance excellence while providing support for all ACH services activities offered by Lake Trust. This role provides ACH servicing through enrollment, training and knowledge sharing, and ongoing assistance, reporting, and other related functions. This person delivers high quality services to our members as it relates to ACH business and is responsible for operational activity adherence to corporate policy and regulatory requirements as it relates to the services within ACH.

What You'll Do

• Responsible for handling Automated Clearing House (ACH) origination and receipt process, facilitating the transmission of files from members and ACH system processors.

• Ensure all assigned responsibilities are completed in accordance with established cutoff times as outlined by the Federal Reserve Bank and Lake Trust defined Service Level Objectives.

• Serve as a liaison between Onstage representatives and members by providing helpful information, explaining processes, and answering questions regarding ACH operations.

• Develop, review, and maintain process and procedure documentation for all ACH operations necessary for learning and training deployment. Follow and train vendor's operating procedures as applicable.

What You'll Bring

• High School Degree/GED is required
• ACH Accreditation preferred
• 2-3 year of experience in ACH/Financial Services, or equivalent

What You'll Get

We know that pay and benefits are important. And, we've really got that covered. But, we also know that those are not the only things that you need to decide if this is the place for you. Join our team of Lake Trusters and you'll enjoy:

• Working with an energetic team focused on making our members wildly successful

• An opportunity to work with others that have your back every step of the way

• Opportunities to make a difference both inside and outside of our walls

• Being treated like you are more than the work you do

• Must be a tech savvy individual who has a high degree of adaptability to adjust quickly to change and priorities.