Ace Hardware Sales Associate

Job Description

Notice to Applicant about this Employer: You are applying for a job with an independently owned cooperative member of Ace Hardware Corporation, who operates this Ace Hardware store, not Ace Hardware Corporation.

The independent store owner alone is responsible for and independently makes all decisions concerning employment related matters, including hiring, firing, discipline, supervision, staffing and scheduling. Ace Hardware Corporation will not receive a copy of any applications submitted for this position, and will have no control over interviews and/or hiring decisions, does not control and is not responsible for the employment policies and practices of the independent store owner. If hired, the independent store owner will be your only employer.

Ace Hardware Corporation is not the employer for this position. The Ace Hardware trademarks, logos, and designs are owned by Ace Hardware Corporation and used by independent store owners under a license from Ace Hardware Corporation. General Summary The Sales Associate will assist in the receiving, stocking, and pricing of all merchandise and help maintain a clean and orderly merchandise presentation and overall store cleanliness.

Essential Duties & Responsibilities Include the following. Other duties may be assigned Customer Service: • Provide a positive representation of Ace Hardware • Proactively assist customers in solving problems. (Hint, there is a MAGIC question we will teach you) • Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store. (Possibly the most important part..... our customers are the only reason we get to play here every day) • Possess a friendly outgoing demeanor; work well with customers as well as associates. (Mean people SUCK) • Ensure all pages and calls are answered promptly, courteously, and effectively. • Forward any customer complaint that cannot be handled to a member of management. • Possess strong product knowledge and knowledge of store layout and location of products. • Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time.

Store Operations • Assist in creating a positive, professional, and safe work/play environment. (If you aren't part of a solution, you're part of the problem...... we all want to be a part of the solution) • Assist with receiving, checking in, and stocking merchandise throughout the store. • Assist with maintaining back stock levels. • Assist with daily maintenance, orderliness, and cleanliness of the sales floor, stock room, and outdoor merchandise area. • Assist with providing a clean and orderly sales floor, including end caps and ad merchandise. • Assist with merchandise resets through the store. • Provide assistance to Department Specialists, i.e. price changes, and special orders. • Ensure signage is current throughout the store. • Operate forklift with proper training. • Communicate any merchandising, cost control, or sales idea to Manager. • Participate in store meetings. • Be professional in appearance and actions. • Perform all other duties as assigned. Other Essential Requirements We are licensed to sell Firearms at one of our locations. You must disclose all legal troubles you have had.

These won't necessarily prohibit you from employment, we just need to make sure we don't put any employees in a position that would cause an issue for them or for our Company. Education/Training High School Graduate or GED equivalent. Experience Formal retail experience preferred. Physical Demands Standing, walking, lifting (up to 60lbs), and climbing.