Provides administrative support for an assigned private or commercial banking division. Responds to client inquiries, resolving all types of operating problems or processing requested transactions. Coordinates set-up of account services for commercial clients and monitors reports.
1.Supports banking relationship managers in serving clients with their account needs.
2.Processes daily transactions as required by the client such as loan payments, requests for funds under established lines of credit, money transfers, tax payments, and banking transactions.
3.Sets up various types of client accounts and services. Reviews documentation relating to accounts. Opens or closes demand deposit or savings accounts, processing transactions for accounts, and resolving related operational problems.
4.Performs depository duties, loan processing, and documentation and/or pays and monitors overdrafts, contacting clients as required.
5.Interacts with partners in various areas in operating to ensure accurate set-up of new services, resolve operational problems, process various transactions, and research client inquiries.
6.Keeps abreast of all new products and services to respond to client questions and to assist in selling services.
7.Interacts with the client on the telephone or in person responding to inquiries and providing information.
8.Sets up revolving credits, term loans, and various other commitments on the loan systems using a computer terminal to extract pertinent information.
9.Maintains effective filing system to ensure responses to all inquiries and follow up action. Develops and maintains tracking system to monitor projects and their disposition.
10. Assists in preparation and completion of reports. Reviews and corrects divisional reports such as loans outstanding, balances, fees, profit performance, expenses, and calls made.
11. Provides training and technical expertise on administrative functions to division trainees.
1+ years of related experience. Knowledge of private or commercial banking products and services usually obtained through experience is required to service client needs. Knowledge of basic accounting usually obtained through coursework or experience is required to process account transactions and loan documentation. Knowledge of the operational areas usually obtained through experience is required to identify sources of information to resolve account discrepancies.
For more than a century, Northern Trust has worked hard building our legacy of outstanding service, expertise and integrity. From a Chicago-based bank founded in 1889, we now have more than 20 international locations and 16,500 employees globally. We serve the world's most-sophisticated clients from sovereign wealth funds and the wealthiest individuals and families, to the most-successful hedge funds and corporate brands.
We burnished our reputation as a global leader delivering innovative investment management, asset and fund administration, fiduciary and banking solutions enabled by sophisticated, leading technology. And through it all, we continually laid a solid, forward-looking foundation on which future generations can continue growing and achieving greater.
As of June 30, 2018, Northern Trust Corporation had:
$135 billion in banking assets
$8.1 trillion in assets under custody
$10.7 trillion in assets under custody/administration
$1.1 trillion in assets under management