Comcast Business offers technology solutions ranging from Ethernet, internet, and WiFi connectivity to voice, television, and managed Enterprise solutions to power businesses of all sizes to perform better. From small businesses to mid-market and large Enterprise organizations, Comcast Business serves business customers across the country. Powered by an advanced, Gig-speed network and backed by 24/7 technical support, Comcast Business is one of the largest contributors to the growth of Comcast Cable. The organization is the nation's largest cable provider to small and mid-size businesses and has emerged as a force in the Enterprise market, recognized by leading industry associations as one of the fastest growing provider of Ethernet services.
Responsible for the sale of Comcast Commercial Internet, Video, and
Voice based services to mid-size and large businesses. Works as part of
a team to drive sales using an array of prospecting activities and
cultivation of relationships with institutions in designated
territories. Designs and delivers live sales presentations to
prospective clients, develops relationships with individual businesses
and the community, and positions the Comcast brand as key components of
the sales strategy, in keeping with Comcast's touchstones. Has in-depth
experience, knowledge and skills in own discipline. Usually determines
own work priorities. Acts as a resource for colleagues with less
Employees at all levels are expect to:
you do your job
customers first, give them seamless digital options at every touchpoint,
and make them promoters of our products and services
game-changing technology, products and services, especially our digital
tools and experiences
open to new ideas
brings more employee and customer feedback into the company-by joining
huddles, making call backs and helping us elevate opportunities to do
better for our customers
Drive results and growth
Respect and promote inclusion and diversity
Do what's right for each other, our customers, investors and our
knowledge of the latest Comcast products and services. Sells with goals
of exceeding departmental financial and unit targets. Stays abreast of
competitive landscape and emerging technologies to best position Comcast
Business Services in the marketplace.
and organizational affiliations. Actively generates new leads with
targeted businesses through various prospecting activities, including
cold calling, canvassing, customer referrals, and partner relationships.
Actively seeks ways to promote and position the Comcast brand within
superior customer experience. Maintains and builds customer
relationships to drive customer retention; works with internal teams to
ensure operational efficiencies and service levels that meet and exceed
customer expectations through strong customer service orientation with
excellent follow up.
activity reports, as required.
demonstrates excellent verbal and written skills and skill in
presenting, persuading, and negotiating.
designs including DSx, OC-x, WDM, Ethernet, Internet Technologies,
Functionality & Services, Voice Network Technologies (including VoIP),
Data Networking Technologies, Functionality & Services (LAN, MAN, WAN,
VPN), Networking Protocols (with an emphasis on Layers 1,2, & 3),
Customer Premise Equipment (voice & data), Business Continuity/Disaster
Recovery concepts and E-rate Contracting Processes and Procedures.
nights and weekends, variable schedule(s) as necessary.
Bachelors Degree or Equivalent
Comcast is an EOE/Veterans/Disabled/LGBT employer