Acct Exec 2, Indirect Sales, Big Box

Comcast Pittsburgh , PA 15201

Posted 2 weeks ago

Business Unit:

Job Summary:

Responsible for achieving and exceeding sales objectives by driving new

connects through Comcast's presence in assigned retail and dealer

locations. Coach, train and educate retail store organizations within

assigned territory. Identify, prospect, coach, and develop new and

existing dealers as required by management. This position will cover

West Central PA, such as Monroeville, Greensburg and Indiana.

Employees at all levels are expect to:

  • Understand our Operating Principles; make them the guidelines for how

you do your job

  • Own the customer experience-think and act in ways that put our

customers first, give them seamless digital options at every touchpoint,

and make them promoters of our products and services

  • Know your stuff-be enthusiastic learners, users and advocates of our

game-changing technology, products and services, especially our digital

tools and experiences

  • Win as a team-make big things happen by working together and being

open to new ideas

  • Be an active part of the Net Promoter System-a way of working that

brings more employee and customer feedback into the company-by joining

huddles, making call backs and helping us elevate opportunities to do

better for our customers

  • Drive results and growth

  • Respect and promote inclusion and diversity

  • Do what's right for each other, our customers, investors and our

communities

Core Responsibilities:

  • Build relationships through coaching and development of retail/dealer

partners to help drive sales and increase knowledge of Comcast services.

  • Participate in the development of marketing plan for store grand

openings and special events and ensure successful implementation.

  • Participate in creating and managing incentive programs that encourage

desired performance from retailers/dealers.

  • Ensure that all merchandising and collateral is in compliance with

Comcast's standards. Audit to ensure that all signage and brochures are

displayed properly. Coach dealer/retailer management regarding

importance of compliance.

  • Identify and provide recommendations to management regarding

termination of dealer contracts for non-performing dealer locations.

  • Facilitate in-store training programs to ensure all retail/dealer

employees are aware of Comcast's competitive advantages and how to most

effectively position our products and services. Serve as a subject

matter expert on all Comcast offers and support retailers/dealers in

implementation, marketing, and incentives.

  • Train coach and educate dealer/retailer employees on Comcast's

competitive advantages, products and services, promotions, methods and

procedures, and G2B ordering system. Provide both formal and one-on-one

training and coaching sessions as needed to ensure dealer/retailer store

quotas are met and exceeded.

  • Act as a company representative at retail/dealer locations to provide

support and engage in side-by-side selling/shadowing during periods of

high traffic (holidays, special events, grand openings, evenings,

weekends, etc.). Observe employees sales techniques and customer

interactions and coach on Comcast selling strategies.

  • Maintain sales records and prepare sales and activity reports as

required.

  • Consistent exercise of independent judgment and discretion in matters

of significance.

  • Regular, consistent and punctual attendance. Must be able to work

nights and weekends, variable schedule(s) and overtime as necessary.

  • Other duties and responsibilities as assigned.

Job Specification:

  • Bachelor's Degree or Equivalent

  • Business or Sales & Marketing

    • Generally requires 3-5 years related experience.

Comcast is an EOE/Veterans/Disabled/LGBT employer


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