Accreditation Specialist - Fire

TOWN OF APEX

invites applications for the position of:

Accreditation Specialist - Fire

ABOUT THIS POSITION:

EXPECTED HIRING RANGE: $61,545.00 - 75,393.00

WORK LOCATION: 315 West Williams Street, Apex, NC 27502

SCHEDULE: Monday-Friday, 8am-5pm

POSTING CLOSING DATE: 07/12/2024

THE APEX FIRE DEPARTMENT VALUES:

• Commitment to our mission

• Respect for others

• Diversity of thoughts and opinions

• Actions to strengthen teamwork

• Continual improvement

• Organizational transparency

• Trustworthy leadership

Learn more about the Apex Fire Department.

ASSESSMENT CENTER: July 17, 2024 (In-Person)

WHAT YOU WILL BE DOING:

An employee in this position, under direction of the Assistant Chief of Professional Standards, will gather and analyze data from various sources, monitor and measure compliance to established performance standards, establish reporting schedules, and make recommendations to resolve non-compliance issues and/or findings for the Apex Fire Department (AFD). This position will assist with research and development, creation, implementation, and evaluation of various documents related to fire department accreditation and will provide administrative support to various program managers to ensure continuity and structure of program appraisals, creation of new programs, and sustaining current programs. This position will assist with various portions of the strategic planning process and will facilitate gathering feedback from various parties to evaluate programs provided by the AFD. This position will also participate in preparing and presenting staff reports and data visualizations as requested by program managers and automate processes, when applicable. The employee must stay abreast of trending fire accreditation practices by attending continuing education courses on a pre-determined schedule. This position requires considerable independence, judgement, and ability to make decisions in all aspects of their work.

Works under the general guidance and direction of the Assistant Chief of Professional Standards. Has no subordinates and limited supervisory direction within this position.

A SAMPLE OF THE ESSENTIALS:

• Assists the department's accreditation manager with evaluating and maintaining the department's Standards of Cover & Community Risk Assessment (CRA-SOC), Strategic Plan, and Self-Assessment Manual (SAM).

• Develops, conducts, and evaluates periodic program appraisals that assess the effectiveness of all AFD services and programs. Will also research and develop new programs, as needed.

• Assists in managing the process of developing and maintaining guidance documents for the AFD SAM.

• Maintains and updates the administrative functions of various records management systems (RMS) to ensure quality data is produced for reporting.

• Assists with the development and administration of program budget needs to ensure funds needed for staffing, equipment, etc. are available to maintain the department's accredited status.

• Assist in identifying department efficiencies and deficiencies through the data analysis of fire, medical, technical rescue, hazardous material emergencies, and non-emergency services provided by AFD.

• Participates in recruitment activities, department sponsored events, and be involved in town and county related committees. Must foster cooperative-working relationships with internal and external customers.

• Provides various methods of data analysis using GIS, RMS, and Computer-aided Dispatch (CAD) systems.

• Performs other related duties as assigned.

WHAT YOU'LL NEED:

High school diploma and 3-5 years of progressively responsible experience in office administration, data analytics, fire accreditation, strategic planning, and records management.

Possess certifications of completion for or have reciprocity documentation for:

• NIMS 100, 200, 300, 400, 700, and 800

• CPSE Quality Improvement for the Fire and Emergency Service Course

• CPSE Peer Assessor

• NFA NFIRS Program Management

• Possession of a valid North Carolina driver's license

WITH...

• Knowledge of the principles and practices of fire accreditation through the Commission on Fire Accreditation International (CFAI).

• Comprehensive knowledge of Microsoft Office suite, fire records management systems, report writing, and National Fire Incident Reporting System (NFIRS)/National Emergency Response Information System (NERIS).

• Thorough knowledge of departmental rules and regulations.

• Knowledge of the application of information technology to fire service and management.

• Skill in collaborative conflict resolution, problem-solving, team work, and customer service excellence.

• Ability to plan and execute special projects and various administrative tasks.

• Ability to establish and maintain effective working relationships with employees and members of the public.

• Ability to prepare and maintain a variety of records, data visualizations, and reports.

WHAT WOULD SET YOU APART:

Associate's or Bachelor's degree from an accredited college in a general professional or technical field, or any field that fire chief or his/her designee approve.

WHO WE ARE:

Known as "The Peak of Good Living", the Town of Apex is a rapidly growing Wake County municipality with a current population of more than 75,000 and was ranked in 2015 as Money Magazine's Best Place to Live in America. Our current workforce is comprised of over 540 full-time employees and over 125 part-time/seasonal staff. Our Human Resources Department - with the support and confidence of Town leadership - is committed to providing best-in-class HR programs for our employees, with a mission to create a culture of empowerment and accountability that maximizes individual and organizational potential. We offer a generous benefits package, and have a highly competitive compensation program. More than that, the Town is an awesome place to work, as evidenced by the 96% job satisfaction rating received in the last employee opinion survey conducted with our employees.

WHAT WE OFFER:

Not only is the Town "The Peak of Good Living", but it's also a great place to work! We strive to "reach the peak" of being an employer of choice by providing competitive salaries and excellent benefits, including:

• Paid medical, dental, vision, and life insurance for employees

• 5% contributions to the NC401(k) retirement plans (no matching required)

• Participation in the Local Government Employees' Retirement System (LGERS), 6% contribution by employee

• Traditional sick and vacation leave

• 80 hours Peak Paid Time Off per year (after completion of probation)

• $1,200 Peak Lifestyle Benefit to pay for health and wellness activities (after completion of probation)

• Paid parental, caregiver, and bereavement leave

• 13 paid holidays

• Longevity pay

• Tuition assistance

• Expansive wellness program, and more!

KEEP IN MIND:

Providing a safe work environment for our employees is a top priority, therefore all new hires must successfully complete a pre-employment drug test, post-offer functional testing (if required by position), background verifications including references, criminal record and driver's license checks prior to employment.

The Town of Apex provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to age, sex, race, color, religion, national origin, disability, political affiliation or marital status, veteran status, or genetic information.