Job Title: Accounts Receivable/Collections Specialist
Reports To: Credit Manager
Position type: Full time
Location: Danbury, CT
The Tech Air Companies are distributors of medical, specialty, industrial and welding gases and related welding supplies and equipment. Tech Air believes that business can grow based on family service and values. We have been providing the highest quality products, outstanding customer service and expert technical support to our customers throughout the United States for decades.
Responsible for handling the electronic submission of invoices to our larger customers, monitoring past due balances, assist in the collections of outstanding accounts receivable and other special projects as assigned.
Responsibilities & Accountabilities: (Other duties may be assigned)
Submits customer invoices via on-line platforms such as Tualia, Ariba, etc.
Monitors customer accounts for invoicing errors and works with customer service to resolve.
Handles inquiries from customers or internal sales personnel regarding customer accounts.
Responsible for the collection activities for assigned Special Billing customers.
Prepare and update reports for assigned accounts.
Credit and Collections:
Account review and credit hold release.
Maintains and monitors customer credit limits.
Review and monitor assigned accounts and applicable collection reports.
Provide timely follow-up on payment arrangements.
Monitors outstanding account balances for determination of next steps in the Collections Process.
Making outbound collection calls in a professional manner while keeping and improving customer relations.
Send correspondence to customers to encourage payment of delinquent accounts and prepare to send to Collection agencies when necessary.
Prepare Month End Bad Debt write offs and update Month End Reports.
Process credit card payments, adjustments and credits daily.
Provide w9 Forms and COIs when requested by customers.
Attend Monthly Regional Collection meetings for assigned customer base.
Customer Account Maintenance (Back up):
Processes credit applications, runs credit reports, and verifies credit references thoroughly.
Open customer accounts and enters all contracts into system.
Accurately sets up account in TIMS; distributes approval information to the appropriate sales person.
Handles all account maintenance ensuring accurate, updated information (contact information, payment methods, tax forms, etc.).
Cash Applications & Credit Card Processing (Back up):
Reviews all daily activity from branches when received.
Prepares daily deposits and fills out cash control sheet.
Enters finalized ROAs and updates accounts receivable ledger by customer.
Updates the following: cash batches from all branches, ACHs, miscellaneous cash receipts, and credit card receipts, as needed.
Process daily credit cards invoicing transactions via pc software.
Fill out receivable control sheet and fax/email receipts to customers.
Additional responsibilities and special projects will be assigned as needed.
Ability to multi-task in a fast-paced environment.
Good organizational skills.
Good written and verbal communication skills.
Experience: 4+ years credit/collections experience
Education: Bachelor's degree preferred
Computer skills: proficient with computers, Microsoft office suite and office equipment including fax, copier, scanner, etc.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
As a condition of employment, qualified candidates must successfully complete a post-offer/pre-employment drug test.
Equal Employment Opportunity Employer