Overview of Position
Accounts Receivable Trade and Franchise Coordinator will be assigned to the Shared Services Accounts Receivable Department. The position is responsible for tracking and communicating the CPG Direct Trade Allowances. The position will also serve as a Franchise Accounts Receivable Collector, Franchise Application Specialist, and Franchise Miscellaneous Billing Specialist. Position will maintain contact with CPG Sales Force, Retailers along with Domestic and International Franchisee contacts concerning potential collections issues or bad debt while responsible for tracking and managing all responsible accounts receivables an trade allowances maintained in the Oracle sub-ledger.
Principal Duties and Responsibilities
Maintain tracking and verification related to CPG trade allowances.
Domestic and International Franchise collections efforts concerning past due accounts and securing acceptable payment arrangements which reduces delinquency.
Take appropriate actions by involving select management to protect Krispy Kreme assets or minimize credit exposure.
Maintain individual delinquency goals assigned by Shared Services Management Team.
Analyzing Accounts Receivable Aging schedule to identify past due accounts and payment trends.
Prioritizing past due accounts for collection efforts while preparing status reports on aged receivables.
Assisting with Domestic and International Franchise receipt application.
Assisting with Miscellaneous Franchise billings.
Other duties as assigned.
Essential Skills and Experience
College degree or equivalent related experience required
Excellent communication skills, both verbal and written
Outlook, Excel, Word
Oracle (ERP) experience
Attention to detail
Strong mathematical skills
Ability to operate 10-key calculator
Strong communication skills, analytical and problem-solving skills
Ability to use judgment and make decisions thoroughly
Ability to work with set deadlines
Flexibility to work outside of regular business hours to meet business needs