Accounts Receivable Team Supervisor

Commercial Vehicle Group New Albany , OH 43054

Posted 2 weeks ago

The Accounts Receivable Supervisor is a key, customer facing member of CVG's AR Leadership Group and a subject matter expert in all AR areas. This position will ensure the accurate and timely processing, reporting, and distribution for customer billing and payment transactions. The AR Supervisor has the responsibility of directing and managing the AR Analyst and Specialists within their group, including coaching and training. This role will also partner with Sales, Business Development, Customer Service, Engineering, and divisional Finance and Accounting teams to assist with the development of policies, procedures, and process improvements.

Job Responsibilities (responsibilities may include but are not limited to the following)

  • Serve as a subject matter expert for Accounts Receivable processes, controls, and systems -recommending and implementing process and system improvements, as necessary.

  • Supervise the AR Senior Analyst and Specialists directing workflows and monitoring fluctuations to ensure a consistent, equitable workload for all team members.

  • Assist in developing and tracking performance expectations to accurately measure individual and group progress.

  • Provide day-day guidance & coaching, increasing the teams' understanding of processes and procedures to ensure accuracy and efficiency in all processes.

  • Perform regular reviews and analysis of customer account balances and write-offs, which will also include working with the Reporting Analyst to prepare the month-end bad debt reserve calculations for assigned divisions.

  • Develop and maintain effective relationships through collaboration and consistent timely communication to all cross functional stakeholders.

  • Provide outstanding customer service to all internal and external customers.

  • Analyze policies and procedures and make recommendations for efficiency improvement.

  • Assist in the development, upgrade, implementation and testing of new systems, special projects, initiatives, analysis, and processes.

  • Use technology and data analytical skills to enhance and improve the delivery of job responsibilities.

  • Identify patterns and pain points and make recommendations for areas of improvement.

  • Execute all functions in adherence to company policies and controls.

  • Perform other duties as assigned.

Equal Employment Opportunity

Commercial Vehicle Group, Inc (CVG) is an equal employment opportunity employer such that all qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity/expression, national origin, disability, or protected veteran status.

Visa Sponsorship

Commercial Vehicle Group, Inc (CVG) does provide sponsorship for employment visa status based on business need. However, for this role, applicants must be currently authorized to work in the United States on a full-time basis.

No Unauthorized Referrals from Recruiters & Vendors

Please note that Commercial Vehicle Group, Inc (CVG) and any of its affiliated companies does not seek or accept unsolicited resumes or offers from third party recruiters or staffing agencies associated with any published or unpublished employment opportunities. Any unsolicited information sent to CVG will be considered as unencumbered and free from any fee or charge whatsoever. Only members of our Human Resources Team have the authority to engage or authorize recruiting services, which must be agreed upon before any resume or offer is received.

Career Scam Disclaimer

Commercial Vehicle Group (CVG) makes no representations or guarantees regarding employment opportunities listed on any third-party website. To protect against career scams, job applicants should take the necessary precautions when interviewing for and accepting employment positions allegedly offered by CVG. Applicants should never provide their national ID numbers, birth dates, credit card numbers, bank account information or other private information when communicating with prospective employers or responding to employment opportunities online. Job applicants are invited to contact CVG through CVG's website to verify the authenticity of any employment opportunities.


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