Accounts Receivable Specialist

iT1, a leading global technology solution provider headquartered in Tempe, AZ, is looking for a dynamic, motivated, individual, to join our Accounts Receivable team as an Accounts Receivable Specialist. iT1 has been recognized by the Phoenix Business Journal's "Best Places to Work" in Arizona for the past 11 years. This is a testament to the great team and culture we have here at iT1

In this role, you will collaborate with cross-functional teams to resolve billing issues, reconcile customer accounts, and track payment discrepancies. Your attention to detail and strong analytical skills will be essential in identifying and resolving payment discrepancies, as well as improving collection processes. Additionally, you will communicate with clients to address payment concerns, provide account statements, and ensure customer satisfaction.

Requirements

• Managing the collection efforts/calls for accounts receivable
• Documenting daily collection activity
• Researching account disputes and billing discrepancies
• Post daily deposits/cash receipts to the appropriate customer accounts
• Communicate with customers regarding billing discrepancies and questions
• Process credit card transactions and maintain autopay customers
• Research and resolve sales tax issues
• Upload invoices into customers' AP portals
• Process invoice adjustments and write-offs in the system
• Other accounting duties as assigned

Job Qualification Requirements

• 5 years previous relevant B2B Accounts Receivable experience
• AA or BS/BA in Accounting preferred
• Experience with Sage Intacct, Salesforce, and Avalara is a plus
• Strong Computer Skills

Other Skills/Abilities

• Ability to coordinate with the sales department and customers to create effective working relationships
• Strong verbal and written communication skills, well organized and detail-oriented
• MS Excel - Advanced
• Strong attention to detail
• Ability to work independently with minimal direction
• Able to proactively utilize resources for completions of work

Physical Demands

• Sit at a computer for 8 hours per day
• Keyboarding for 8 hours per day
• Near Vision (working with small objects or reading small print)
• Speaking (communicating information to clients / coworkers)
• Hearing Requirements (In person speech, telephone, other sounds)

Benefits

• Medical, Dental, Vision
• FSA or HSA plan
• 401K with company match
• Voluntary Life Insurance and Short-Term Disability
• Life Insurance, AD&D, Long Term Disability and Long-Term Care
• In-house fitness center

*iT1 is an equal opportunity employer. Employment decisions are made without regard to race, religion, sexual orientation, gender identity, national origin, disability status, veteran status, or other characteristics protected by law.