Accounts Receivable Specialist

Iland Houston , TX 77020

Posted 4 weeks ago

iland is looking for an Accounts Receivable Specialist to be responsible for tracking and resolving customer payment issues with speed and consistency through excellent customer service and problem solving skills. We are looking for a detail-oriented individual with a minimum of 3 years Accounts Receivable (AR) experience who will take full ownership of the AR and collection process. This is a full-time position based in our corporate headquarters located in Houston, Texas and reports to the Accounts Receivable Lead.

Our company culture is built upon a flat organizational structure where individuals are held accountable by their peers and where every person can make a difference. If you are motivated to build a company by not only doing your core job, but by contributing ideas that improve the customer experience, add efficiency, and increase profit, then iland may be the place for you.

Responsibilities

o Investigate and resolve customer queries through daily collection calls, emails, and documentation in the ticketing system

o Generate and send out clear and concise invoices

o Follow up on, collect, and allocate payments

o Carry out billing, collection, and reporting activities according to specific deadlines

o Perform account reconciliations

o Monitor customer account details for non-payments, delayed payments, and other irregularities

o Review and report on AR aging to ensure compliance

o Document new and follow established procedures for processing payments and recommend improvements

o Process credit card payments and prepare and complete bank deposits

o Assist with month-end closing

o 2-3+ years of Accounts Receivable experience, collections experience required

o Bachelor's degree in Accounting or Finance preferred

o Knowledge of general accounting principals

o Proficient in Sage Intacct, or similar accounting system

o Excellent interpersonal, verbal, and written communication skills; customer service skills are key

o Detail-oriented multi-tasker with exceptional organizational and prioritization skills

o Demonstrated ability to work well under pressure and cooperatively with team members

o The ability to take direction as well as work independently

o Competitive Salary

o Bonus Plan

o 401k Plan with Company Match

o Stock Plan

o PPO Healthcare Insurance Plan

o Dental Insurance

o Vision Insurance

o Life Insurance

o Short-Term Disability Insurance

o Long-Term Disability Insurance

o Paid Vacation & Holidays

About iland

iland has been in business for over 25 years, and is an industry leader in the areas of Secure Disaster Recovery as a Service (DRaaS), Secure Cloud Backup (BaaS), and Secure Infrastructure as a Service (IaaS). iland differentiates itself and maintains its market leadership by investing heavily in its proprietary Cloud Console, which is an orchestration tool for its cloud services offered in the US, UK and Singapore. The result of this investment is a rapid development cycle with up to four product releases per year. We provide an exciting, fast-paced environment that has been recognized by these industry leaders and more:

  • Gartner Magic Quadrant Disaster Recovery as a Service Leader: 2016-2019
  • Zerto Service Provider of the Year: 2016 & 2017
  • Veeam Service Provider of the Year: 2016-2018
  • The Forrester Wave Top DR-as-a-Service Providers: Q1 2014
  • Houston Business Journal #1 Best Place to Work: 2012 & 2013
  • Nine Lives Media Inc. Talkin' Cloud 100: 2011, 2012 & 2013
  • Houston Business Journal Houston Fast 100: 2012 & 2013
  • Cisco Cloud Managed Service Provider (Cisco Powered)
  • VMware Global Service Provider Partner (VSPP) of the Year: 2010-2012
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VIEW JOBS 4/28/2020 12:00:00 AM 2020-07-27T00:00 <p>iland is looking for an <strong>Accounts Receivable Specialist </strong>to be responsible for tracking and resolving customer payment issues with speed and consistency through excellent customer service and problem solving skills. We are looking for a detail-oriented individual with a minimum of 3 years Accounts Receivable (AR) experience who will take full ownership of the AR and collection process. This is a full-time position based in our corporate headquarters located in Houston, Texas and reports to the Accounts Receivable Lead.</p> <p>Our company culture is built upon a flat organizational structure where individuals are held accountable by their peers and where every person can make a difference. If you are motivated to build a company by not only doing your core job, but by contributing ideas that improve the customer experience, add efficiency, and increase profit, then iland may be the place for you.</p><p><strong>Responsibilities</strong></p><p>o Investigate and resolve customer queries through daily collection calls, emails, and documentation in the ticketing system</p><p>o Generate and send out clear and concise invoices</p><p>o Follow up on, collect, and allocate payments</p><p>o Carry out billing, collection, and reporting activities according to specific deadlines</p><p>o Perform account reconciliations</p><p>o Monitor customer account details for non-payments, delayed payments, and other irregularities</p><p>o Review and report on AR aging to ensure compliance</p><p>o Document new and follow established procedures for processing payments and recommend improvements</p><p>o Process credit card payments and prepare and complete bank deposits</p><p>o Assist with month-end closing</p><p><strong>Requirements</strong></p><p>o 2-3+ years of Accounts Receivable experience, collections experience required</p> <p>o Bachelor’s degree in Accounting or Finance preferred</p> <p>o Knowledge of general accounting principals</p> <p>o Proficient in Sage Intacct, or similar accounting system</p> <p>o Excellent interpersonal, verbal, and written communication skills; customer service skills are key</p> <p>o Detail-oriented multi-tasker with exceptional organizational and prioritization skills</p> <p>o Demonstrated ability to work well under pressure and cooperatively with team members</p> <p>o The ability to take direction as well as work independently</p><p><strong>Benefits</strong></p><p>o Competitive Salary</p> <p>o Bonus Plan</p> <p>o 401k Plan with Company Match</p> <p>o Stock Plan</p> <p>o PPO Healthcare Insurance Plan</p> <p>o Dental Insurance</p> <p>o Vision Insurance</p> <p>o Life Insurance</p> <p>o Short-Term Disability Insurance</p> <p>o Long-Term Disability Insurance</p> <p>o Paid Vacation &amp; Holidays</p><p><br></p><p><strong>About iland</strong></p><p>iland has been in business for over 25 years, and is an industry leader in the areas of Secure Disaster Recovery as a Service (DRaaS), Secure Cloud Backup (BaaS), and Secure Infrastructure as a Service (IaaS). iland differentiates itself and maintains its market leadership by investing heavily in its proprietary Cloud Console, which is an orchestration tool for its cloud services offered in the US, UK and Singapore. The result of this investment is a rapid development cycle with up to four product releases per year. We provide an exciting, fast-paced environment that has been recognized by these industry leaders and more:</p><ul> <li>Gartner Magic Quadrant Disaster Recovery as a Service Leader: 2016-2019</li> <li>Zerto Service Provider of the Year: 2016 &amp; 2017</li> <li>Veeam Service Provider of the Year: 2016-2018</li> <li>The Forrester Wave Top DR-as-a-Service Providers: Q1 2014</li> <li>Houston Business Journal #1 Best Place to Work: 2012 &amp; 2013</li> <li>Nine Lives Media Inc. Talkin’ Cloud 100: 2011, 2012 &amp; 2013</li> <li>Houston Business Journal Houston Fast 100: 2012 &amp; 2013</li> <li>Cisco Cloud Managed Service Provider (Cisco Powered)</li> <li>VMware Global Service Provider Partner (VSPP) of the Year: 2010-2012</li> </ul> Iland Internet Solutions Corporation Houston TX

Accounts Receivable Specialist

Iland