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Accounts Receivable Specialist

Expired Job

Hill-Rom Saint Paul , MN 55102

Posted 4 months ago


Perform collections activities on outstanding accounts receivable for assigned Commercial and/or Medicaid payers.


  • Perform collections activities on all outstanding claims for assigned payers

  • Understand and consistently contribute to team goals, as well as how they support greater organizational goals

  • Enter and work all denials received from assigned payers within specified timeframe

  • Create, submit, and follow through on appeals for assigned payers

  • Research and reconcile credit balances on accounts

  • Process corrected claims and/or rebills to assigned payers as needed

  • Process adjustments following the established policy and procedures

  • Document and follow up on explanations of benefits (EOBs)

  • Identify and articulate trending payer issues and notify appropriate leaders in a timely manner

  • Provide quality customer service, with the ability to speak knowledgably to payers, patients, and other stakeholders

  • Ability to verify benefits and understand coverage criteria

  • Demonstrate a basic understanding of the business model

  • Understand and follow department policies, procedures, work instructions, job aids, and standard work requirements

  • Maintain regular, positive communication with colleagues, business partners, and stakeholders

  • Other duties as assigned


  • High school diploma or equivalent required

  • AA or BA/BS degree preferred

  • 3 years of medical collections and/or billing


  • Strong written, verbal, and interpersonal communications

  • Strong attention to detail

  • Ability to work independently, multi-task, and organize/prioritize workload

  • Strong critical thinking and problem-solving skills

  • Ability to develop and maintain positive working relationships

  • Proficiency with Microsoft Office Software required

  • Billing database software experience preferred


  • NOTE: The inability to perform any of the following physical requirements does not preclude an applicant from consideration unless, following an individualized analysis, it is determined that the physical requirement is an essential job function and the applicant is unable to perform such function with or without reasonable accommodation

  • While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to sit and use their hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Vision abilities required by this job include close vision.

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Accounts Receivable Specialist

Expired Job