Accounts Receivable Specialist Thornwood, NY
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The Accounts Receivable Specialist is primarily responsible for the collection and reconciliation of customer accounts at Carl Zeiss Microscopy, LLC, contacting customers to ensure that payments are made within established guidelines.
The position also involves the handling of customer questions with billings/payments, the cash application of payments to customer's account via Lockbox, direct mail, wire, credit cards, and account reconciliations.
Responsible for the full A/R cycle at Micro from the processing of payment transactions (e.g. application of incoming payments, processing and posting credit card payments), payment reminders (e.g. phone cash collection, customer dunning), verify customer credit information and the management of debtor accounts (e.g. answer customer queries regarding pricing or billing.)
Serve as primary after-sale contact for customer queries. Coordinate internally with Sales Order Representatives/Customer Service/Sales to resolve issues with customers' accounts for all invoices, billing or cash applications.
Independently manage a $40M Accounts Receivable portfolio for microscopic products, ensuring that customer satisfaction is achieved, while improving cash flow and reducing past due receivables.
Responsible for month-end activities such as FEBA customer account clearing, account clean-up and reconciliation. Prepare various ad hoc and month-end reports such as AR ageing schedule and send monthly statements to customers through Impact software.
Contact customers to determine incoming payments and work with customers to resolve invoice/collection issues. Collaborate with customer sales and service administrators to help identify problems and execute corrective actions to solve issues.
Maintain collection efforts notes in customer's Credit Management File in SAP. Communicate with Sales and Service field personnel when assistance is required to resolve customers' issues. Monitor exchange and return activities. Keep an orderly follow-up system with customers to manage credit and collection risks.
Responsible for reviewing customer master data vs purchases and payment history to propose new customer credit limits.
Estimate reserve requirements for bad debt write off reserves. Liaise with General Ledger team to record the necessary journal entries at year-end.
10 years equivalent experience in an AR department
A degree in Accounting, Finance or Business, preferred
Must be comfortable in calling customers and discussing financial issues
Past collection experience a plus
Must be self-motivated, work independently with minimum supervision, and be an effective team player
SAP/CRM experience required
Experience in a shared service, preferred
At ZEISS we encourage creative thinking and innovation. We work in dynamic and interdisciplinary teams and offer individual development perspectives as well as flexibility in organizing your work. We care about our employees and take particular responsibility for improving society and preserving our environment. These core values have shaped our corporate culture at ZEISS for over 170 years.
Help us shape the future!
The application process takes less than 10 minutes, we look forward to receiving your application.
ZEISS is an EEO/AA/M/F/Disabled Veteran Employer
Carl Zeiss Vision