Accounts Receivable Specialist (5044) Hybrid Opportunity

Broan leads the residential ventilation industry with forward-thinking products including range hoods, ventilation & bathroom fans, heater-fan-light combinations, fresh air systems, ERV/HRV systems, and accessories for all lines, along with award winning customer service. Our employees are innovative thinkers who have a passion for driving bold action, competing and winning as a team, and who actively support the communities in which we live and work. 85% of the households in America have a Broan product installed somewhere; come join the industry leader!

This is a hybrid role that would require commuting to our Hartford, WI headquarters multiple times a week.

Job Summary:

This position serves to ensure that Broan receives payment for goods and services rendered to its customers. The A/R Specialist is responsible for managing an accounts receivable portfolio through credit terms monitoring, cash application, appropriate credit extension, and both deduction and collection related activities. This includes maintaining credit balances and resolving account irregularities. This role will also administer claims, refunds, adjustments and any other accounting transactions related to A/R. The role will involve collaboration internally and externally along with building expertise within Broan financial systems to ensure a highly effective invoicing and payment collection process. This role will focus on maximizing cash flow and minimizing past dues and bad debts consistent with the company's key objectives and metrics. The A/R Specalist will be a data driven performing root cause analysis on accounts by identifying customer payment trends, having a strong partner relationship with the internal sales team.

Job Responsibilities:

• Help build an in-depth understanding of the Broan organization, customers, receivables and cash application processes and credit management.

• Manage an accounts receivables portfolio by:

• Negotiating/Resolving outstanding past due invoices.

• Identify if customer deductions if requests should be approved or denied

• Investigate payment deductions related to overages, shortages, damages, or customer sales programs

• Research and collect on prompt pay discounts and late payment fees

• Timely resolution of billing/shipping discrepancies that delay payments.

• Ensuring credit approval of customer orders is consistent with corporate goals, policies, and standards.

• Preparing analyses & reviewing credit lines for new and existing customers.

• Presenting credit analyses to Senior Management for major customers.

• Working with inside and outside parties such as Sales, Customer Service, Shipping, IT, Customers, Buyers and Carriers to ensure timely payment, credit control & risk management.

• Perform root cause analysis by collecting data, defining the problem, sharing the results, evaluating results and process, and then test the best solution.

• Prepares, posts, verifies and records customer payments and transactions related to A/R.

• Assist in reviewing and managing Bad Debt

• Perform account reconciliation.

• Collaborate with manager to maintain collection goals & general AR performance levels.

• Balance daily A/R batches; prepare and distribute income reports and statistics to key personnel.

• Ensures customer credits are timely and accurately applied to ensure accurate statement balances.

• Develop and maintain strong working relationships with internal departments and communicate effectively with customer contacts.

• Prepare for weekly review of customer receivables aging with finance team management.

• Recommend process improvements to enhance controls, financial performance and data reliability.

• Support audit and tax requests annually in relation to role scope.

• Maintains and updates customer files, including name or address changes, mergers, or mailing attentions, and relays changes of information to appropriate employees.

• Performs other duties as assigned and special projects.

Job Requirements:

• Associate or College Degree in Finance/Accounting is preferred.

• A minimum of 2 years of similar Accounts Receivable experience required; in wholesale distribution and retail credit highly preferred.

• Strong communication skills and ability to engage other functional departments, and customers.

• Ability to work independently and in a fast-paced environment. Excellent time management and organization skills.

• Actively seeks continuous improvement opportunities and KPI performance for assigned account portfolio.

• Advanced Microsoft Excel knowledge and experience with ERP and reporting systems.

• Ability to solve problems and resolve conflicts with team members and customers in a constructive manner.

• Able to perform moderate to complex account reconciliations.

• Knowledge of collection regulations and fair credit.

• Attention to detail and a high degree of accuracy.

Physical Requirements:

• Ability to work in office environment using computer for extended periods of time.