Accounts Receivable Retail Specialist

Highline Aftermarket Memphis , TN 38103

Posted 8 months ago

The Accounts Receivables Retail Specialist provides customer service regarding collection issues, processes customer payments and refunds, processes and reviews account adjustments or small balance write-offs, resolves client discrepancies and short payments. They are responsible for monitoring and maintaining large Retail Accounts and are accountable for reducing delinquency of these accounts.

Essential Job Duties:

  • Work directly with the A/R Supervisor and Director of Credit, sales management and outside sales to reconcile accounts receivables problems and ensure accounts remain in good standing.

  • Research and respond to all customer written and verbal request and questions regarding invoices, statements and general billing questions.

  • Identify process and procedure issues and make recommendations for improvement.

  • Will answer all incoming calls; provide customers with any requested information regarding their account such as invoice/statement request, balance information, payment information and other general account information.

  • Enlist the efforts of retail sales and senior management when necessary to accelerate the collection process or to discuss vendor contracts and/or vendor non-compliance issues in order to work towards a quick resolution.

  • Must communicate and follow up effectively with sales department regarding customer accounts on a timely basis.

  • Establish and maintain effective and cooperative working relationships with customers and sales.

  • Perform other assigned tasks and duties necessary to support the Accounts Receivable Department.

Education & Experience:

  • High School diploma is required
  • 1-year minimum commercial collections experience

Skills & Attributes

  • Knowledge of Billing and Collections procedures

  • Strong attention to detail, goal oriented

  • Computer savvy with an intermediate to advanced level working knowledge of Excel

  • Commitment to excellent customer service

  • Excellent written and verbal communications skills

  • Ability to prioritize and manage multiple responsibilities.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Consumer Accounts A/R Specialist Cordova

Bunzl Distribution

Posted 2 days ago

VIEW JOBS 11/15/2019 12:00:00 AM 2020-02-13T00:00 Your career path has many avenues available for you to succeed. Are you looking to advance at a rate that matches your ambition and skill set? At Bunzl, we understand and want to invest in you. With our multi-career options, you'll not only be able to find the adventure you are looking for today, but can be confident that new opportunities will be there for advancement in your future. At Bunzl, we know that our employees are our number one asset. We seek to recruit and retain the right people who are passionate about our business and we provide opportunities for our employees so that they may progress within our company based on their talents, experiences, and their aptitude. The AR Specialist for Consumer Accounts will assist in the maintenance of the Accounts Receivable process for the branch's Consumer Division. Responsibilities: * Assigned specific customers with high volume deductions due to sales promotions * Reconcile outstanding A/R balances and resolve discrepancies with assigned customers * Communicate with customers via phone/email/fax for collections as needed * Use web portals for large customers to retrieve necessary information * Process and apply cash, bank lockbox, credit card payments made on open A/R invoices as needed * Process credit and debit memos for customer's invoices which includes chargebacks to vendors * Analyze and resolve chargebacks * Make independent decisions to write-off amounts up to $1000.00 * Make decisions regarding credit holds for customers * Recommend procedures to reduce chargebacks and improve efficiencies in AR department * Review/establish credit limits and new customer credit applications as needed and comply with corporate AR policy * Knowledge of EDI process * AR Filing involved Requirements: * High School diploma or equivalent is required * College degree preferred (not required) * Experience with Accounts Receivable, Inventory, Data Entry with high volume * Computer skills with Microsoft E-mail, Outlook, Excel and Word * Must possess excellent customer service skills; verbal and written communication skills * Ability to multi-task projects and meet deadlines * Self motivated, enthusiastic, energetic, dependable, and hard-working individual with ability to work well in a team as well as an individual contributor So, what are you waiting for? A new career awaits you with endless opportunities. Bunzl is a global leader in the Cleaning & Hygiene, Food Processing, Grocery, Health Care, Non-Food Retail, and Safety industries. We have grown both organically and through acquisitions to sales in excess of $10 billion. Bunzl North America is headquartered in St. Louis, Missouri. Bunzl North America owns and operates more than 100 warehouses and serves all 50 states, Puerto Rico, Canada and parts of the Caribbean and Mexico. With more than 5,000 employees and 400,000 plus supplies, Bunzl is regarded as a leading supplier in North America. Bunzl Distribution offers competitive salaries, a comfortable work environment, and a full range of benefits including a 401k with a company match. Bunzl Distribution has a tradition of commitment to equal employment opportunity. It is the established policy to attract and retain the best qualified people without regard to race, color, religion, national origin, sex/gender (including pregnancy), sexual orientation, age, disability or veteran status as provided by law. Bunzl Distribution Memphis TN

Accounts Receivable Retail Specialist

Highline Aftermarket