Accounts Receivable Representative (Insurance Biller)

Bond Clinic strives to provide quality health care to Winter Haven and the surrounding region. Bond Clinic is a professional association comprising over 100 providers with 29 specialties.

Founded in 1948, the clinic was one of the first businesses in downtown Winter Haven. Since then, our goal has been to bring comprehensive, personalized, state-of-the-art health care to our community.

Here at Bond Clinic, we will deliver high-quality health care compassionately, ethically, and efficiently. We will always attempt to treat our patients, our employees, and our colleagues with dignity.

We promote our community by being a model corporate citizen and providing value to all our business partners. Bond Clinic is proud to be part of Winter Haven and the surrounding communities. In addition to providing excellent medical care, we regularly participate in community events and health fairs, partner with area colleges/trade schools to offer clinical training for students and support many local sports clubs and organizations through donations and sponsorships.

We love our community and are active in making it the best it can be! Join a significant and growing community.

General Summary of Duties: Collection of outstanding patient accounts receivable through follow up with insurance companies and patients, review, and correction of information accounts, billing or re-billing of claims, or filing of appeals.

Example of Duties: (This list may not include all of the duties assigned)

• Review and process or reprocess insurance claims as required, either paper or electronically for four or more payer types.

• Respond to patient requests in regards to their accounts by the review of all aspects of a patient's account. Identify and correct any billing errors and discuss with the patient.

• Updates patient's accounts with the appropriate documentation and information. Follow up and complete/correct all incoming correspondence including denials or requests for additional information.

• Work with physicians, office staff, and management to correct denials for payment.

• Contact insurance companies for follow-up on unpaid charges after 45 days from date of service.

• Post and balance journal entries into the system.

• Assist with support for other department members as required.

• Performs related work as required or assigned.

Education: High school diploma or GED.

Certification/License: Minimum of 3 years of experience in medical claims billing and collections, utilizing customer service skills.

Computer experience. Secretarial experience.

Bond Clinic is a Drug Free Workplace and an equal opportunity employer. Bond Clinic will provide reasonable accommodation to complete the online application consistent with applicable law. If you require an accommodation, please contact Human Resources.