Accounts Receivable Representative

Highgate Hotels Boston , MA 02298

Posted 2 months ago

Highgate Hotels

Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu. Highgate also has an expanding presence in key European markets through properties in London, Paris, Barcelona, Vienna and Prague. Highgate's portfolio of global properties represents an aggregate asset value exceeding $10B and generates over $2B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.


An unrivaled blend of warmth, authentic heritage, and contemporary sophistication attract travelers from around the world to Boston's most beloved hotel, the Boston Park Plaza. With the recent completion of a $100 million landmark transformation of all guest rooms, meeting space and public areas, guests quickly discover that this 1927 historic hotel is still classic, timeless, and always in-style. The hotel features 1,060 guest rooms (including 57 suites) plus onsite amenities.This historic and vibrant hotel is located in Boston's Back Bay neighborhood, just steps away from Boston Common and within walking distance of world-renowned Newbury Street, the Financial District, Faneuil Hall Marketplace, and a host of other famous historical Boston sites.

Employment StatusPart-Time Overview

The Part-time Accounts Receivable Representative is responsible for timely preparation, review and collection activity of all invoices, and billings on accounts receivable customer accounts, on Mon, Tues, and Weds of each week. This position will also support the Credit Manager and other Accounting staff in daily functions, as requested. The Accounts Receivable Representative's responsibilities include, but are not limited to, timely, responsive and accurate completion of the following duties. This is a Part-time position, reporting Mon, Tues, and Weds of each week. MUST have previous hotel front desk experience and proficiency with Opera.


  • -Ensure Proper and accurate billing of all FIT, Corporate, groups, tour and airlines
  • -Apply analytical skills to ensure all accounts are maintain 100% for aging purposes for corporate review
  • -Manage billing for group, wedding, convention, including preparation and submission of invoices and reconciliation of PM accounts.
  • -Open and close PM account and also monitor A/R accounts that will be handling
  • -Closely work with Sales and Convention Service manager to make sure all master bills are set and settled within 72 hours period
  • -Monitor the credit trace report, timely check in PM accounts and following up on any account for which payment is not acquired
  • -Investigate and process daily guest inquiries regarding billing
    • Must have previous hotel front desk experience and profiency with Opera.


  • Minimum of 2 years Account Receivable and Collection or relevant experience. Must have working knowledge of general accounting principles

  • Must be proficient in Opera and have previous Hotel Front Desk experience.

  • Bachelor's degree in Finance or Accounting preferred; Associate's degree will be considered with relevant experience

  • Experience in international business, preferable European business

  • Demonstrated knowledge of cash collection processes and procedures

  • High degree of accuracy and attention to detail

  • Strong organization skills with the ability to prioritize and work independently with minimal supervision

  • Outstanding critical thinking and analytical skills

  • Customer service oriented; Must display a positive and proactive attitude; Able to establish and maintain effective working relationships

  • Ability to perform in a fast-paced environment and meet deadlines

  • Proficient with Oracle accounting systems

  • Strong computer skills, including Excel

  • Ability to work overtime as necessary to complete assigned duties

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Accounts Receivable Representative

Highgate Hotels