C&S Wholesale Grocers, Inc., based in Keene, NH, is the largest wholesale grocery supply company in the U.S. and the industry leader in supply chain innovation. Founded in 1918 as a supplier to independent grocery stores, C&S now services customers of all sizes, supplying more than 6,000 independent supermarkets, chain stores, military bases, and institutions with over 150,000 different products. At C&S, We Select the Best those with the motivation, pride, and drive to succeed in our fast-paced world.
Working Safely is a Condition of Employment at C&S Wholesale Grocers, Inc. C&S Wholesale Grocers is proud to be an Equal Opportunity and Affirmative Action employer, and considers qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.
Assist collections team in retrieving documentation to minimize payment delinquency and be main point of contact regarding collections for assigned group of customers.
Manages credit and collections function for C&S in order to extend terms appropriate to risk associated with each customer, and maximize cash flow and minimize Days Sales Outstanding (DSO) & bad debt risk.
Responsible for prompt and accurate customer billing and application of cash received from customers; maintains customer master file data for billing.
Maintains customer contract master file data and manages the compliance audit function to ensure customer billing is in compliance with contract.
Monitor and maintain small assigned portfolio of customers at appropriate DSO levels, including
Contact customers as necessary to resolve issues
Regularly communicate accounts status and recommended actions to supervisor and escalate any collection issues promptly
Research non or short payment by reviewing invoice and delivery documentation
Retrieve invoices and proof of delivery documentation from the company's databases for all instances of short or non-payment for C&S customers
Review cash application to accounts and work with cash application team to correct any errors
Review and gain approval for proposed adjustment s with supervisor
Process approved adjustments as required
Adhere to credit hold restrictions to minimize bad debt exposure
Assist in preparation of collections by customer reporting and analysis as required
Document all collections procedures
Ownership of the Account Closing Process
Ownership of Collections contract deliverables
High school diploma or equivalent
Minimum of two years of applicable experience
Demonstrated proficiency in Excel; experience with financial systems and software (e.g. AR/AP/GL package) preferred
High attention to detail
C&S Wholesale Grocers