Accounts Receivable Rep 3

Job Details

Accounts Receivable Rep 3

Department: Patient Financial Services

Usual Schedule: M-F 8a-5p

Regions: Carle Foundation

On Call Requirements: None

Job Category: Financial Services

Work Location: Carle at The Fields

Employment Type: Full - Time

Nursing Specialty:

Job Post ID: 34408

Secondary Job Category:

Experience Requirements: 1 - 3 Years

Weekend Requirements: None

Education Requirements: Associates Degree

Shift: Day

Location: Champaign, IL

Holiday Requirements: None

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Check out this job opening for Carle Providers: Accounts Receivable Rep 3 Check out this job opening for Carle Providers: Accounts Receivable Rep 3

Job Description

JOB SUMMARY:

The Accounts Receivable Representative 3 is proficient in Accounts Receivable Representative 2 responsibilities. In addition, serves as an expert resource for escalated account activities for multiple payer product lines. Represents Carle in external accounts receivable efforts (examples: court appearances, fair hearings, meetings with employers and insurance companies). Serves as a liaison with third party vendors assisting with collection of accounts receivable. Assists with mentoring, training and observing staff for quality assurance. Assists with creating training materials and process flows. In collaboration with supervisor, conducts regularly scheduled meetings with staff, facilitates and collaborates on initiatives within the department, enterprise wide and with external entities. In addition, assists employees in solving work related matters. Endorses and performs all required tasks associated with the Carle Experience such as, but not limited to, regular rounding with staff and completion of all reports needed to have meaningful and productive monthly meetings with the supervisor. In collaboration with the supervisor and manager, prepares and follows annual budgets. Supports supervisor and by interpreting and analyzing financial data to identify and monitor performance and establish benchmarks for the department. Acts as a resource and mentor to others. Creates, updates and maintains all department policies and procedures to ensure best practices are enforced and adhered to.

EDUCATIONAL REQUIREMENTS

Associate's Degree in Related Field

CERTIFICATION & LICENSURE REQUIREMENTS

CLEF/Front Line Leader certification may be required at Manager's discretion. Notary certification may be required.

EXPERIENCE REQUIREMENTS

Two (2) years experience in health care with focus in healthcare business office operations and customer service required or a high performer as an Accounts Receivable Representative 2. Proficient in Microsoft Office applications such as Word, Excel, Outlook, Access, Visio and receivables management systems.

ADDITIONAL REQUIREMENTS

• CLEF/Front Line Leader certification may be required at Manager's discretion. Notary certification may be required.

SKILLS AND KNOWLEDGE

Possesses the "other knowledge and skills" of the Accounts Receivable Representative 2. Additionally, requires strong listening and negotiation skills.

ESSENTIAL FUNCTIONS:

• Facilitates maximization of revenue through monitoring of dashboards and reporting for assigned payers, ensuring that payer specific requirements are applied appropriately and claims are appealed as necessary.

• Handles escalated patient, provider and third party issues. Acts as a liaison with external vendors and collection agencies.

• Assists in evaluation of billing opportunities related to new technology and/or services.

• Mentors, trains, observes and educates staff to ensure quality and optimal staff performance.

• Assists with daily department flow; ensures appropriate staffing and optimal productivity levels.

• Acts as a resource and mentor to others.

• In collaboration with supervisor (or manager), conducts regularly scheduled meetings with staff, facilitates and collaborates on initiatives within the department, enterprise wide and with external entities. In addition, assists employees in solving work related matters.

• Endorses and performs all required tasks associated with the Carle Experience such as, but not limited to, regular rounding with staff and completion of all reports needed to have meaningful and productive monthly meetings with the supervisor.

• In collaboration with the supervisor and manager, prepares and follows annual budgets.

• Supports supervisor and manager by interpreting and analyzing financial data to identify and monitor performance and establish benchmarks for the department.

• Assists in evaluation of billing opportunities related to new technology and/or services.

• Creates, updates and maintains all department policies and procedures to ensure best practices are enforced and adhered to.

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. | For more information: human.resources@carle.com. Positions are not available for remote work in the state of Colorado.

Effective September 20, 2021, the COVID 19 vaccine is required for all new Carle Health team members. Requests for Medical or Religious exemption will be permitted.

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• Your Rights Under Illinois Employment Laws

Federal Required Notices

• Employee Rights under FLSA

• OSHA

• Employee Rights under FMLA

• EEO It's The Law

• Pay Transparency Nondiscrimination Provision

• Employee Polygraph Protection Act

• Your Rights under USERRA