Accounts Receivable Clerk

Summary: The A/R clerk assists with a portfolio of customers on past due collections and dispute resolution. Records payments to customers' accounts and maintains accounts receivable records by performing the following duties.

This position reports to the Accounting Lead, is full-time, non-exempt.

Responsibilities:

• Prepare, Review, and analyze aged receivable reports and system information which facilitate the collection of aged balances.

• Respond to general AR requests such as providing invoice copies, new customer forms and other general inquiries.

• Perform collection calls for invoices and other charges on assigned accounts pursuant to established department policies and procedures.

• Create the report for delinquent accounts and send it to the customer service and Sales department for instructions.

• Perform follow-up action on a timely basis to ensure customer commitments are met.

• Assist with system scrub of Master Data and all past due balances on customer accounts.

• Sets the highest ethical standards for self and others.

• Other duties as assigned.

Education and Experience:

• High School diploma or GED

• Minimum 2 years' experience managing collections for a portfolio of customers.

• Computer skills in Microsoft Office Suite of products, including Excel

• Oracle Experience - Receivables module (Preferred)

Key Competencies:

• Excellent written and verbal communication skills

• Organization, detail-orientation, and accuracy

• Excellent interpersonal skills

• Problem analysis and problem solving skills

• Initiative

• Customer service orientation

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually quiet.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, talk and hear.

NOTE: The above statement reflects the general details considered necessary to describe the principal functions of the job identified, and shall not be construed as a detailed description of all the work requirements that may be inherent in the job.