Ross Medical Education Center, Llc. Clinton Township , MI 48035
Posted 2 days ago
Job Details
Job Location: Corporate Office
Clinton Township
Clinton Township, MI
Salary Range: Undisclosed
Collections & Accounting Clerk
ACCOUNTS RECEIVABLE CLERK - MONDAY-FRIDAY - FULL TIME
The Accounts Receivable Clerk works under the direction of the Senior Vice President of Accounting and Administration. This role is primarily responsible for all aspects of receivables including but not limited to: billing tuition and grants, sending drop letters to students and setting up payment plans, answering telephone calls from students regarding account balances, taking and posting student payments, assisting with third party agency invoicing, and supporting other administrative departments as needed. Additional transactional accounting and administrative responsibilities may be assigned.
Job Duties and Responsibilities
Billing tuition and grants
Follow up with campuses regarding no start students and bill for laptops as needed
Send out drop letters to students, set up payment plans, and send updated payment plans to servicing company
Review ledgers of graduates to ensure tuition, grants, and financial aid payments match the servicing company's records
Serves as front-line customer service representative responding professionally and courteously to all inquiries from constituents, i.e. student, parents and staff, through personal, electronic, and telephone communications
Update student demographic information such as addresses in database
Take and post student payments
Assist with third party agency invoicing
Serve as a backup for month-end closing in CampusVue
Address and research inquiries from corporate representatives, school managers, and other department staff
Meet/exceed the customer's (internal and external) expectations by understanding, anticipating, and meeting customer needs
Exhibit proactive communication
Cross train to assist with daily duties as needed and assigned by supervisor
Other duties and special projects as assigned
Benefits
Health, Dental & Vision Insurance
Paid Time Off
401(k)
Tuition Reimbursement
Employee Referral Bonus Program
Monthly pay and direct deposit
Qualifications
Requirements
High school diploma or equivalent. Some college coursework helpful, but not required.
Experience using a laptop preferred.
Strong data entry skills, with excellent speed and accuracy
Ability and interest in working on the phone with students, staff and vendors. This is a required duty of the job.
Must be detail oriented, reliable, and a problem solver and who can make decisions with limited guidance
Ability to focus on repetitive tasks
Experience with MS Office, internet and email, with expertise in Excel
Ability to work to meet deadlines and work independently
Must be a team player and be able to effectively interact with staff outside of Accounting
Excellent verbal and written communication skills
Demonstrate professionalism in manner, dress and conduct as a representative of Ross
Adherence to Ross Code of Conduct and Professional Ethics
Must have sufficient ability to move around the building
Must have sufficient visual and auditory ability to operate computer equipment, use telephone, read materials
Background check required for employment
Protection of student and/or employee privacy is expected in the handling of confidential and/or financial information.
Protection of the corporation and privacy of corporate proprietary and confidential information is expected
Professional communication encompasses written, oral, visual and digital communication.
Successful communication skills are required for working at Ross and involve the following: writing, reading, editing, speaking, listening, software applications, data entry and reporting, and Internet research.
This position is at our corporate office - not remote.
Ross is an Equal Opportunity Employer
Ross Medical Education Center, Llc.