CTG is currently assisting one of its premiere clients in staffing a Accounts Receivable Clerk in Fresno, CA!
Duration: 6 months, potential for extension
Misc: Must be able to work overtime and some travel may be required
3-5 years high volume corporate collection experience
The AR Clerk is responsible for collecting accounts. This position will be responsible for making daily collection calls to customers regarding past due balances. Resolving complex client and internal issues related to major accounts. They will interact with all levels within COTG/MOTG and our clients.
Essential Job Duties:
Responsible for making outbound collection calls and/or correspondence in a fast paced goal oriented department.
Ensure notes are up to date and clearly documented in E-Automate.
Monitor/collect open cash equipment receivables within agreed payment terms.
Responsible for contacting customers when placing accounts on hold for receivables 60 days outstanding and removing from hold once resolved.
Investigate and resolve all internal billing issues with customer or internal departments.
Providing customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments.
Responsible for sending out 10 day demand letters for receivables greater than 90 days outstanding
Review bankruptcy notices to determine which accounts/receivables are affected and communicate to A/R Manager
Accountable for reducing delinquency and removing internal obstacles that may be causing delays in payment.
Strong problem solving/reconciliation ability in order to resolve complex billing issues and handle problematic accounts.
Knowledge of Billing and Collection procedures.
Accounts Receivable knowledge/experience.
Strong attention to detail is a must.
Must possess excellent time management and follow-up skills.
CTG is the most reliable IT services provider, built on 50 years of meeting our commitments to make technology work for clients and deliver real business value. CTG provides industry-specific IT strategy, services, and solutions that address the business needs and staffing challenges of clients in high-growth industries, including major technology companies, large corporations, and government entities located in North America and Western Europe.
CTG's greatest asset is its people, and as such we are committed to providing employees programs and processes to support their performance, hone their skills, and advance in their careers. This commitment is reflected by CTG being named a Best Places to Work Company by Modern Healthcare (since 2013) in North America, and a Best Places to Work Company in the United Kingdom (2013), Belgium (since 2007), and Luxembourg (since 2011).
CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.
CTG is an Equal Opportunity/Affirmative Action Employer and strong advocate of workforce diversity. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran.