Barrett Business Services Salt Lake City , UT 84101
Posted 2 days ago
Job Summary: The Accounts Receivable Clerk works to provide support for existing accounts, including customer set-up, invoicing, reconciliation of customer payments, reporting, and problem resolution. Additionally, the specialist works with internal teams to support management of customer accounts and collection of past-due balances
Job Title: Accounts Receivable Clerk
Job ID: 72271
Pay Rate: $23-$25, depending on experience
Job Location: West Jordan
Shift: 8 a.m.-5 p.m. Monday-Friday
Responsibilities: Applicants could be required to do any of the following:
Support incoming customer support phone and email inboxes
Ensure timely collections of assigned accounts
Handle complaints and triage to the appropriate internal stakeholder
Set up new accounts and provide basic new customer orientation
Prepare invoices and respond to customer inquiries
Contact customers to resolve outstanding invoices
Process incoming payments
Prepare Bank deposits
Provide standardized reports on customer usage
Track account payment status
Verify discrepancies and resolve clients' billing issues
Identify and triage higher level escalations to appropriate manager. Escalate delinquent accounts to AR Manager.
Report possible write-offs and credit memos to the AR Manager
Complete other ad hoc duties as assigned
Qualifications:
5-7 years accounting experience, preferably in accounts receivable/ collections.
Strong written and verbal communication skills
Working knowledge in Microsoft Office and Google sheets
Motivated to help others and solve problems
Attention to detail demonstrating the ability to prioritize tasks
Previous work with customer service and/or collections preferred
Barrett Business Services