Accounts Receivable Clerk

Job Summary: The Accounts Receivable Clerk works to provide support for existing accounts, including customer set-up, invoicing, reconciliation of customer payments, reporting, and problem resolution. Additionally, the specialist works with internal teams to support management of customer accounts and collection of past-due balances

Job Title: Accounts Receivable Clerk

Job ID: 72271

Pay Rate: $23-$25, depending on experience

Job Location: West Jordan

Shift: 8 a.m.-5 p.m. Monday-Friday

Responsibilities: Applicants could be required to do any of the following:

• Support incoming customer support phone and email inboxes

• Ensure timely collections of assigned accounts

• Handle complaints and triage to the appropriate internal stakeholder

• Set up new accounts and provide basic new customer orientation

• Prepare invoices and respond to customer inquiries

• Contact customers to resolve outstanding invoices

• Process incoming payments

• Prepare Bank deposits

• Provide standardized reports on customer usage

• Track account payment status

• Verify discrepancies and resolve clients' billing issues

• Identify and triage higher level escalations to appropriate manager. Escalate delinquent accounts to AR Manager.

• Report possible write-offs and credit memos to the AR Manager

• Complete other ad hoc duties as assigned

Qualifications:

• 5-7 years accounting experience, preferably in accounts receivable/ collections.

• Strong written and verbal communication skills

• Working knowledge in Microsoft Office and Google sheets

• Motivated to help others and solve problems

• Attention to detail demonstrating the ability to prioritize tasks

• Previous work with customer service and/or collections preferred