Accounts Receivable And Credit Manager

West Farm Foods Seattle , WA 98113

Posted 7 months ago

Darigold is seeking an experienced Accounts Receivable & Credit Manager who will be responsible for managing the credit and receivables teams, policies, and practices to ensure timely collections, manage and monitor credit risk, and improve efficiencies in existing processes and use of systems.

Essential Duties and Responsibilities:

  • Manage credit risk and balance with domestic and international commercial opportunities and objectives with appropriate strategies and practices

  • Manage, develop, and mentor 3 direct reports and indirect teams; Consumer Products, Ingredients, Credit, and Cash Application

  • Manage past due accounts, preparing and communicating reconciliations and reports on high risk accounts, and facilitate actions for resolution in coordination with Sales and Customer Service teams

  • Develop and maintain an intimate knowledge of accounts receivable and credit systems becoming the "super user" for the department

  • Evaluate existing policies and procedures making recommendations for efficiency improvement within established management guidelines

  • Assist and help ensure timely month end and yearend close and assist in the annual audit; prepare monthly Accounts Receivable related accruals, journal entries and general ledger reconciliations

  • Review and analyze DSO, ordering trends, daily sales orders and A/R balances for order release

  • Create and manage the processing of manual billings, adjustments, cash application, check deposits, Proof of Delivery reconciliation, short pays, non-trade deductions and price discrepancy reconciliation

  • Serve as backup reviewing and determining credit limits and payment terms on new domestic and international customer accounts

  • Assure all customer supporting documents and files are maintained and up to date for domestic and international customers

  • Provide leadership and assist in the development and implementation of new systems, special projects/initiatives and processes

  • Establish departmental goals supporting company financial objectives and initiatives

  • Coordinate and communicate with our Sales, Customer Service, Trade Execution (International) and Consumer Trade Teams ensuring timely, accurate and smooth processes, transaction recording and customer reconciliation support

  • Prepare international credit insurance documentation requirements

  • Provide backup in the department as needed

  • Perform other duties and projects as assigned

Knowledge, Skills and Abilities:

Leadership and Management

  • Creates a vision for the future aligned to Darigold AOP objectives and leads planning and implementation to get there

  • Creates an environment that encourages and rewards teamwork and collaboration, both internally and externally

  • Methodical and effective problem solver, implements solutions to address root cause problems

  • Strong analytical and reconciliation skills

  • Ability to prioritize, manage workload and keep up with a dynamically changing company


  • Strong written, oral, and facilitation skills

  • Excellent listener; Empathetic to individuals concerns and directs necessary follow-up actions

  • Conveys information in understandable terms at all levels of the organization

  • Tactful communication in resolving issues/discrepancies

Technical Capability

  • Strong competence and technical skills of Accounts Receivable integrated systems and processes with ability to share learning with team

  • Excellent project management skills

  • Typing by touch

  • Strong skills with MS Excel and MS Word

  • High degree of accuracy and attention to detail

Coaching, Motivating and Mentoring

  • Sets expectations, tracks results, and manages accountability

  • Effective developer of people; a teacher, coach, mentor, and role model

  • Is confident to give people space to learn and make mistakes

Personal and Social Competence

  • High integrity and honesty, promoting trust in all actions

  • Creative and change-oriented

  • High energy, assertive, and energetic

  • Self-starter. Strong initiative

  • Excellent organizational skills

  • Strong problem solver with high degree of attention to detail

  • Ability to travel as business needs require

Education, Experience and Certifications:

  • Bachelor of Science degree in business, accounting or equivalent education/experience related field is preferred

  • Oracle 11i experience strongly preferred

  • 5+ years progressive domestic and international Accounts Receivable and Credit Management experience

  • 5+ years management experience

  • Knowledge of basic accounting principles and internal controls

  • Experience in the food manufacturing industry preferred.

  • Consumer products and Trade Management/Deductions experience is desirable

Darigold is known for delivering fresh, high quality, value-added dairy products to people, & customer-driven solutions to organizations, all around the globe. We are the 5th largest dairy Co-Op in the US & one of the largest privately held organizations headquartered in Seattle, Washington. We produce over 9 billion pounds of milk every year! Since 1918, our Farmer-owners have taken great pride in producing nutritious dairy products with unsurpassed quality. Our work environment provides a results driven, collaborative space, with open & transparent communication, & a culture of celebrating everyone's wins. Our mid-size private business model provides the ability to have dynamic involvement at all levels of our organization. We're also proud to say we offer an excellent Total Compensation Package & a few other unique perks to our industry!

At Darigold we embrace diversity & welcome all qualified applicants regardless of race, color, national origin, sex, gender identity and expression, age, sexual orientation, veteran status, disability, marital status, creed, religion, genetic information or any other characteristic protected by federal, state or local law- We're proud to say we are an Equal Opportunity and Affirmative Action Employer.

As a condition of employment applicants offered a role will be required to successfully pass our pre-employment background screen, receive a neg

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Accounts Receivable Agent

Expeditors International Of Washington, Inc.

Posted Yesterday

VIEW JOBS 10/18/2019 12:00:00 AM 2020-01-16T00:00 "We're not in the shipping business; we're in the information business" -Peter Rose, Expeditors Founder Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. * 15,000 trained professionals * 250+ locations worldwide * Fortune 500 * Globally unified systems The ideal candidate for this position must have strong MS Office skills including Excel. Also required are excellent oral and written communication skills and a proven history of providing exceptional customer service at all levels. Our work environment is team oriented and very fast paced, therefore a strong candidate must have excellent organizational skills, time management skills in addition to a professional attitude and attire that exemplifies the Expeditors culture. Major Duties and Responsibilities: Accounts Receivable * Weekly Contact by email or phone with each client on every past due invoice * Proactively identify and resolve problem accounts * Update ARC with detailed collection notes listing actions on each invoice and timely follow-up * Build key relationships with clients to more effectively resolve issues and collect payments within terms on open invoices * Weekly reporting to upper management on slow-paying clients and aged invoices * Email, snail mail, upload to payment centers or re-trigger EDI's for missing invoices * Assist management with weekly AR reporting * Work with payment centers to resolve issues; explaining cancel re-bills, missing billings docs, missing invoices and other issues. * Work directly with internal operations to resolve any billing issues * Understand clients billing requirements * Follow up each week on all open credits and ensure refunds are submitted weekly * Research and resolve all credits on accounts within two months of credit date, when applicable * Ensure clients are paying within terms * Learn how to navigate, provide needed docs and identify contacts for payment centers * Use accounting reports to help identify issue accounts * Identify slow paying clients and work to keep their ADP in terms * Understand how to research backup documents and specific to products * Understand how to query data and create custom client reports using Excel * Actively participate in monthly department meetings * Ability to work with multiple diverse team members and foster a collaborative environment * Continuous process improvement and inefficiency's * Identify accounts with duty outlays and work to get resolved * Provide custom reports to internal agents * Understand basic concepts of all eight departments: CHB, EIO, AIP, OEX, TCS, OM and Dist. * Follow up with clients on OCL as needed * Build key relationships with sales team, acct. management and operations to effectively resolve all issues * Understand AR reserve, AR Provisions, Bad Debt, BNP and their effect on AR and P&L * Help assist in resolving cash accounts * Assist operations in identifying and resolving issues within a timely manner * Use MS Excel to send client statements and create reports using macros, v-lookup, pivot tables and concatenate functions * Identify EDEs and advise to operations and re-trigger, when needed * Understand and assist when needed on all wire and check deposits Other Responsibilities * Proactively work on personal development by setting goals and regularly attending training classes. Maintain benchmark of 4.33 training hours per month. * Ensure compliance with all internal, SOP policies and procedures (Found on Internal Website) * Support accounting department with miscellaneous project and assignments * Understanding of Expeditors systems to effectively and efficiently navigate, resolve issues and perform outlines responsibilities * Display willingness, without request, to aid and assist team members * Office or Accounting Experience, two years or more preferred * Must have solid intermediate level Excel skills * Ability to define, develop, and document business processes and procedures * Effective interpersonal skills; ability to relate to customers and internal employees at all levels * Proficiency with word processing, spreadsheets, Windows, email and various PC based software * Ability to multi-task and effectively prioritize a demanding workload Expeditors offers excellent benefits including * Paid Vacation, Holiday, Sick Time * Health Plan: Medical, Prescription Drug, Dental and Vision * Life and Long Term Disability Insurance * 401(k) Retirement Savings Plan (US only) * Employee Stock Purchase Plan * Training and Personnel Development Program All your information will be kept confidential according to EEO guidelines. Expeditors International Of Washington, Inc. Seattle WA

Accounts Receivable And Credit Manager

West Farm Foods